Solutions / Programs / Health & Wellness

Health and wellness communications

Wellbeing programs people actually notice and use.

You've invested in benefits, perks and wellbeing programs. Most employees don't know half of them exist. ChangeEngine makes them impossible to miss: open enrollment that finishes on time, perks people actually use and wellness campaigns that reach every shift, in every language. From our app, or the AI assistant you already use.

Open enrollment, perks and wellbeing · Tracked by team
Works insidethrough the ChangeEngine MCP
Colleagues on a lunchtime walk together outside their office
✦
Open enrollment, week 2
on track
MON
Enrollment guide to 1,900 people in English and Spanish
TUE
Managers got a team-by-team completion list
THU
56 plan questions answered by the HR agent
FRI
Reminder only to 240 people who haven't enrolled
Trusted by teams at
Airbus logo
HubSpot logo
Nextdoor logo
Constellation Brands logo
e.l.f. Beauty logo
Life360 logo
Integral Ad Science logo
Better Business Bureau logo
TruGreen logo
Palfinger logo
Semtech logo
Cart.com logo
Users love us on G2
Why benefits go unused

Great benefits, low awareness.

Benefits and wellbeing programs are some of the biggest investments a company makes in its people, and some of the least understood. One long email at enrollment and a PDF on the intranet won't change that.

Awareness

People don't know what they have

Short, timely reminders of what's available, when it's relevant.

Deadlines

Enrollment comes down to the wire

Reminders only to people who haven't finished, on their best channel.

Reach

Shift teams miss out

Text, WhatsApp and QR posters reach people who never see the email.

Open enrollment, start to finish

How 1,900 people finish enrollment on time

A typical open enrollment campaign, drafted from one prompt. Swap in a wellness challenge, a new perk or an EAP reminder.

Week -2

Save the date

What's changing this year and when the window opens.

EmailSlack
Week -1

Managers briefed

A one-pager and a team completion view.

TeamsManager
Day 1

Window opens

A personal guide by eligibility and location.

EmailSMS
Week 1

Questions answered

The HR agent answers plan questions from your guides.

HR agentAutomated
Week 2

Nudge who's left

Reminders only to people who haven't enrolled.

SMSAutomated
Final day

Last call

A final reminder by text and a manager heads-up.

SMSManager
After

Confirm and thank

A summary of what people chose to do, and a thank-you.

EmailAutomated
EmployeeManagerAutomatedEvery step branches by eligibility, location and language.
Explore the Communication Orchestrator →
How it works

Describe the program. Review the campaign. Switch it on.

01

Describe it

Tell the engine what's on offer, who's eligible and the deadline.

02

Review it

Guides, posters, texts and manager notes arrive drafted in your brand. Edit anything.

03

Run it

Sends go out by eligibility, location and language from your HRIS. Questions route to the HR agent.

04

Prove it

See completion and participation by team, location and channel.

See AI Content Studio →
✦
Open enrollment, drafted
in 2 min

"Open enrollment runs Nov 4 to 15 for 1,900 people. New dental plan this year. Plants need Spanish and texts. Remind only people who haven't enrolled."

PLAN
Save the date, managers, open, reminders, last call, thank-you
DRAFT
Enrollment guide, poster with QR, texts, manager one-pager, FAQ
WHO
1,900 benefits-eligible employees, from your HRIS
SEND
Email for offices, SMS in English and Spanish for plants
TRACK
Completion by site and team, reminders to anyone left
Real output

What your people actually get

Examples built in ChangeEngine for our sample brand, Twincrest. Clear, friendly and easy to act on.

Wellness week campaign assets

Wellness campaigns

Themed weeks and challenges people want to join.

Enrollment reminder sequence

Enrollment reminders

Short reminders only to people who haven't finished.

TC
Twincrest Benefits
Hi Maria, open enrollment closes Friday. It takes about 10 minutes.
Tap here to enroll, or reply with a question. Para español, responde ES.

Texts that get it done

A nudge on the phone people actually check.

Wellness app and perks adoption campaign

Perks people use

Remind people what they have, when it's relevant.

Wellbeing check-ins with stretch and PTO reminders

Everyday wellbeing

Short tips for breaks, time off and balance.

Stipends and perks guide

Stipends and perks

A clear guide to everything on offer.

Employee Hub AI

One place for every benefit and perk

The Employee Hub puts benefits, perks and wellbeing resources in one place, personal to each person's eligibility and location, with an HR agent that answers plan questions in their language.

✓Every benefit and perk in one place
✓Personal to each person's eligibility and location
✓HR Knowledge Agent answers plan and perk questions from your guides
✓Opens from a text link or QR code on any phone
Build a hub freeFree to get started
Twincrest hub
✦ Ask anything
Your benefits
Morning, Maria
Enrollment closes Friday · 10 minutes
Enroll
Open enrollment
Closes Nov 15
Perks
Your perks
Gym, learning, transit
Wellness
Step challenge
Starts Monday
HR Agent
Ask anything
In English or Spanish
Time off
Your balance
Plan a break
Guides
Plan comparison
2-minute read
✦Here's how the new dental plan compares to last year's.
ChangeEngine MCP

Run benefits and wellness comms from Claude, ChatGPT or Copilot

The ChangeEngine MCP plugs into the AI assistant your company already approved. Ask it to launch enrollment, promote a perk or start a challenge, and it drafts, segments and schedules in your brand.

Claude
Claude
ChatGPT
ChatGPT
Microsoft Copilot
Copilot
MCP
Any MCP client
Launch open enrollmentRemind who hasn't enrolledPromote a perkStart a wellness challengeReport completion

MCP (Model Context Protocol) is the open standard AI assistants use to connect to business systems.

✦
ChangeEngine in your assistant
MCP

Open enrollment closes Friday. Text everyone who hasn't enrolled yet at 10am tomorrow, in English or Spanish, and send their managers a list.

WHO
240 eligible employees who haven't enrolled, from Workday
DRAFT
Reminder text in English and Spanish, manager note
SEND
Texts at 10am local, managers at 9am
TRACK
Completion by team, final reminder Friday morning

Done. Both sends are waiting for your approval in ChangeEngine.

Video case studies

Watch how teams get benefits used

From a 99% open enrollment action rate to 800% enrollment growth across 14 states.

Cart.com video case study▶

Cart.com drove a 99% open enrollment action rate using segmented, multi-channel comms. Removing enrolled employees from follow-ups to maintain urgency without noise.

MadRag video case study▶

MadRag used ChangeEngine to reach 1,000+ retail employees across 14 states. Driving 800% enrollment growth, top Earned Wage Access adoption, and zero benefit cost increases.

Combe video case study▶

Combe automated milestones, global celebrations, and programs like Financial Fridays, replacing manual Outlook emails with scalable, branded communication.

MadRag video case study▶

MadRag uses SMS to reach employees across 14 states when email falls short. Ensuring payroll readiness and zero “where’s my paycheck?” calls during emergencies.

“We always have everyone finished on time for open enrollment.”

See all customer stories →
Integrations

Runs on the HRIS you already have

Names, roles, teams, locations, managers and key dates sync from your HRIS, so every audience builds itself and every program triggers on time. Nothing to export, nothing to upload.

✓75+ HRIS and payroll integrations, plus Active Directory
✓Segment on any synced field: role, location, team, language, manager
✓Most teams fully connected in 7 to 10 business days
See all integrations →
Workday logoWorkday
ADP logoADP
BambooHR logoBambooHR
UKG logoUKG
Rippling logoRippling
SAP SuccessFactors logoSAP SuccessFactors
Oracle HCM logoOracle HCM
Dayforce logoDayforce
Paylocity logoPaylocity
Paychex logoPaychex
Gusto logoGusto
HiBob logoHiBob
Namely logoNamely
Justworks logoJustworks
TriNet logoTriNet
Zenefits logoZenefits
Sage HR logoSage HR
Infor logoInfor
UltiPro logoUltiPro
Cornerstone logoCornerstone
Lattice logoLattice
15Five logo15Five
Factorial logoFactorial
ChartHop logoChartHop

and 50+ more

Under the hood

The modules behind every benefits campaign

Benefits and wellness comms aren't a separate tool. They're the platform's modules working together, so every reminder knows who's eligible, who's done and who's left.

A forward deployed engineer walking an HR leader through a custom app in front of a whiteboard user flow
Forward deployed engineering

Need something we don't do out of the box? Your engineer builds it.

ChangeEngine provides a forward deployed engineer who builds whatever custom apps your benefits and wellness programs need, and ships them inside your Employee Hub with your branding and your data.

Plan comparison toolWellness challenge trackerPerk finderStipend request formEnrollment checklistConnector to your benefits platform

Built with your team and approved by IT before anything goes live.

A new hourly hire in a hi-vis vest smiling at a text on his phone while a shift lead stands beside him in a warehouse
Desk and frontline

Every shift hears about their benefits

Write it once. Email and Teams or Slack for offices, SMS and WhatsApp for shift and field teams, QR posters in the break room and the hub for everyone.

Outlook logoOutlook
Gmail logoGmail
Microsoft Teams logoMicrosoft Teams
Slack logoSlack
SMS logoSMS
WhatsApp logoWhatsApp
SharePoint logoSharePoint
Mobile push logoMobile push
QR posters logoQR posters
Analytics

Know who's enrolled, and who still needs a nudge

Track completion, participation and reads by team, location and channel. Follow up only with people who haven't acted, and show leadership what the investment is returning.

✓Completion and participation by team and site
✓Channel mix: what works for which team
✓Automatic reminders to anyone who hasn't acted
✓A leadership readout you can forward as is
Explore Engagement Analytics →
Message analytics with open and response rates by channel
Reads and responses by channel
Adoption rates by team
Completion by team
Who runs it

Benefits and wellness touch four teams. One platform keeps them in sync.

Rated by HR teams on G2

What People leaders say about benefits comms

G2 Users Most Likely to Recommend, Enterprise, 2026G2 Best Support, Mid-Market, 2026G2 High Performer 2026

"We've automated everything from birthday shoutouts to payroll timecard nudges and benefits enrollment reminders."

Hannah Thomas
Hannah Thomas
Director, People Operations

"We started using the tools to help with benefits enrollment and birthday announcements. Today, we have separate campaigns for new acquisition communications, new team member engagement, work anniversaries and regular video updates."

Gregory Guard
Gregory Guard
Strategic HR Leader

"For all my HR and People colleagues who would love to elevate company communications but don't have time or resources: thank you ChangeEngine!"

Jill Saverine
Jill Saverine
Chief People Officer
Your first 30 days

Live in under two weeks

Our team starts building your first program while IT connects your HRIS, and your forward deployed engineer scopes anything custom.

7 to 10
business days to full setup
75+
HRIS integrations
Day 1

Brand kit loaded

Logo, colors, fonts and tone set once.

Days 2 to 5

HRIS connected

Roles, teams and locations sync.

Days 7 to 10

First program live

Drafted by AI, reviewed by your team.

Day 30

First results

Reads and actions by team and location.

For IT and security

Why IT says yes in one meeting

There is no new app for employees, no code to maintain and nothing to host. ChangeEngine connects to the systems IT already runs through standard, auditable integrations.

Certified

Certified, not self-attested

SOC 2 and ISO 27001 certified and GDPR compliant, with documentation ready in the Trust Center.

Identity

SSO on day one

SAML or OAuth single sign-on with optional 2FA. Employees reach the hub with Google or Microsoft sign-in.

Data

Your data stays in your region

Encryption in transit and at rest, with data residency in the US, EU or Canada. Content is generated inside your ChangeEngine environment.

AI governance

No shadow AI

The MCP runs inside the assistant you already approved and acts with the signed-in user's permissions. Nothing sends without an approval.

Integrations

Through the front door

Workday, ADP, BambooHR, UKG and 75+ more, plus Active Directory, Teams, Slack and SharePoint, all through standard APIs.

Control

Roles and approvals

Role-based permissions and approval steps, so comms, legal and leadership sign off before anything goes out.

FAQ

Health & Wellness questions, answered

What does ChangeEngine do for health and wellness programs?

It runs the communication side: open enrollment, perk and benefit awareness, wellness campaigns and challenges. ChangeEngine drafts every message, reaches people on the channel they read and tracks completion.

Do you use medical or health information to target messages?

No. Campaigns use standard HRIS fields like role, location, language and plan eligibility. ChangeEngine never needs medical information.

Can we remind only people who haven't enrolled?

Yes. Completion data from your benefits platform or HRIS keeps reminders going only to people who still need to act.

How do you reach shift teams?

Two-way SMS, WhatsApp, QR posters and the Employee Hub reach people who don't check a work inbox, in their language.

Does it work with our HRIS and benefits platform?

75+ HRIS integrations including Workday, ADP, UKG and Paylocity. Your forward deployed engineer can connect your benefits platform.

Can we run it from an AI assistant?

Yes. The ChangeEngine MCP lets Claude, ChatGPT or Copilot draft and schedule benefits and wellness campaigns, with your normal roles and approvals in place.

Related programs

Programs that run alongside this one

Bring your next open enrollment.

We'll build the campaign live on the call, off your real HRIS fields.