UKG Pro already knows where your frontline works. ChangeEngine turns that into audiences, onboarding and updates that reach phones, not just inboxes.
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UKG Pro is UKG's HR, payroll and workforce management suite, popular with employers who run large hourly and shift-based teams across many sites. It holds the org levels, locations and job details that frontline communication depends on.
See every integration →Employee, job, org levels, location, supervisor, employee type, full or part time, hire date, mobile number and your custom fields.
You pick the fields that sync and whether the connection is read-only or also writes approved fields back to UKG Pro. Sensitive fields report coverage only, never values, when your team asks an AI assistant about them.
Editors only see what their role allows, and every change is logged.
When something changes in your system of record, the right people hear about it on the right channel. Nobody on the People team presses send.
A hire in UKG Pro starts onboarding on their phone: welcome text, first-shift details and who to ask for on day one.
Moving to a new org level or cost center moves them into the right audiences and sends a short welcome.
Site transfers trigger the new location's safety basics, contacts and local news.
New supervisors get a team roster summary and a prompt to introduce themselves.
Milestone years trigger recognition from their supervisor, visible on the hub and in their messages.
Leavers get offboarding steps and drop out of every audience after their last day.
Target by UKG org level, location or employee type to reach one store, one shift group or every part-time employee, on SMS, WhatsApp or the hub.
Every department, location and manager in UKG Pro becomes a live audience. New hires are in on day one, and leavers drop out on their last.
A start date in UKG Pro kicks off preboarding, day one and the first 90 days, with manager nudges built in.
Work anniversaries and promotions recorded in UKG Pro trigger a message, a manager prompt or an e-gift on the day.
Merge first name, manager, location and role into every email, Slack/Teams post and text, so a company-wide update reads like it was written for one person.
Every read and click rolls up by the UKG Pro fields you already track, ready for leadership without a spreadsheet.
Every person in UKG Pro becomes one ChangeEngine profile. Departments, locations, managers and custom fields turn into audiences you can combine, and they update on every sync.
Frontline people rarely sit at a desk. Mobile numbers from your HR data put them on SMS and WhatsApp, QR posters on site open the hub, and replies come back to your team.
Most teams start read-only. If you want ChangeEngine to send data back to UKG Pro, you approve write access for specific fields, every change is logged, and you can switch it off at any time.
Your services team runs the setup with IT. When you need something that is not in the box, your forward deployed engineer builds it.
Meet the forward deployed engineer →Your UKG Pro admin approves access for ChangeEngine, read-only or read and write. We send the exact permission checklist ahead of the call, so IT knows what it is signing off on.
On a working call, we map the UKG Pro fields you want to use: org levels, location, supervisor, employee type and hire date. You choose what comes across and what stays in UKG Pro.
Audiences fill themselves from UKG Pro, your first journeys switch on, and you see every person who could not be placed so you can fix the record at the source.
Your People team moves fast. Your IT team keeps control of every connection.
SOC 2 and ISO 27001. GDPR compliant, with data residency in the US, EU or Canada.
Single sign-on over SAML or OAuth, with optional two-factor authentication for editors.
SCIM provisioning, and content shown by HRIS attributes like role, location and employment type.
Employee data is encrypted in transit and at rest, and editors only see what their role allows.
Word-level audit logs, role-based editors, and AI providers contractually barred from training on your data.
Run your hub on your own subdomain, like central.yourcompany.com, with a couple of DNS records.
Yes. UKG Pro org levels, locations and employee type map into ChangeEngine as audience fields, so you can target a district, a site or one job family.
Use the mobile numbers already in UKG. ChangeEngine sends by SMS and WhatsApp and checks who has a number before anything goes out.
Yes. Custom fields map the same way as standard ones, so you can target, personalize or trigger a program on anything your team already keeps up to date in UKG Pro.
Most teams are live with HRIS and SSO in about two weeks. IT approves the connection, we map fields with you on a call, and your audiences fill themselves.
Yes. ChangeEngine is SOC 2 and ISO 27001 certified and GDPR compliant. Data is encrypted in transit and at rest, you choose US, EU or Canadian data residency, and AI providers are contractually barred from training on your data.
Yes, if you want it to. Most teams start read-only. You can turn on write access for the specific fields you approve, every change is logged, and UKG Pro stays your system of record.
The ChangeEngine MCP connects the assistant your company already approved. Build audiences from this integration's data, draft a send or pull last week's read rates in plain words. A person on your team publishes every send.
Explore the ChangeEngine MCP →
Instant, policy-grounded answers in the hub and Slack/Teams.
One message, every channel, timed to each person.
Onboarding to offboarding, triggered by your HRIS.
Proof for leadership, by team, channel and program.
Bring your HRIS and your channels. We will show you your first program, built in front of you.
