Employee communication software for retail and hospitality
High turnover, many locations and mostly frontline. Automate onboarding, shift comms and campaigns across every site without rebuilding them store by store.
ChangeEngine offers a tailored solution for the Retail & Hospitality sectors, addressing high turnover rates by fostering engagement through consistent communication and relationship-building. We can cater to the unique needs of part-time or seasonal workers, ensuring they receive regular training and updates. For frontline staff who lack traditional communication channels, ChangeEngine introduces innovative outreach strategies. The platform adeptly handles the challenges of extended hours and seasonal demands, streamlining scheduling communication to enhance morale and retention. It also provides a framework for engaging employees in repetitive roles, recognizing their achievements and highlighting growth opportunities. Furthermore, we can create a cohesive culture in remote or hybrid roles, crucial for a consistent and positive employee experience.
Manage Turnover & Relations
Address high turnover by maintaining consistent communication and fostering long-term relationships.
Part-Time Worker Communication
Address the challenge of consistent communication and training with part-time and seasonal workers.
Frontline Staff Outreach
Overcome the challenge of limited access to traditional communication channels for frontline staff.
Schedule Communication
Manage extended hours and seasonal work requirements for positive morale and retention.
Engage Workers in Repetitive Roles
Keep employees in repetitive roles engaged, while recognizing their achievements and offering opportunities for growth.
Maintain Strong Remote Work Culture
Maintain cohesive culture and unified employee experience for remote and hybrid roles.
The all-in-one employee comms platform.
ChangeEngine helps you breakthrough the unique industry-related challenges you face with running successful People Programs.
Revolutionize frontline communication
Revolutionize the way you engage with your frontline staff by ensuring that crucial information is effectively disseminated to all employees, regardless of their access to conventional communication channels. Enhance employee engagement by making sure that everyone is well-informed, creating a more efficient work environment.
Master compliance with AI
Harness the power of Artificial Intelligence to simplify regulatory adherence. By staying abreast of ever-changing rules and ensuring comprehensive compliance, you can navigate the complex landscape of regulations, fostering a more compliant business environment.
Optimize shift-based messaging.
Elevate your shift-based communication by delivering essential updates tailored to each employee's specific work schedule. Ensure that crucial information is effectively disseminated during their active hours.
Learn how industry leaders transform their employee initiatives
MadRag used ChangeEngine to reach 1,000+ retail employees across 14 states. Driving 800% enrollment growth, top Earned Wage Access adoption, and zero benefit cost increases.
Olympia Hospitality scaled comms across 44 properties with ChangeEngine. Sending 123,000 messages in one quarter, hitting 85% onboarding opens, and saving hundreds of manual hours.
Cart.com automated thousands of employee comms with ChangeEngine. Driving a 99% open enrollment action rate, streamlining journeys, and turning engagement into measurable ROI.
And the numbers don't lie.
ChangeEngine doesn't just help Retail & Hospitality companies write and send employee comms, we get employees engaged and taking action.
500+
Hours Saved Each Year
82%
Avg. Open Rate for Communications
60%+
Of Employees Click & Take Action
Integrate with your existing tools to save time spent on manual work
15Five
ADP
AlexisHR
BambooHR
Breathe
Ceridian
CharlieHR
ChartHop
Cornerstone
Factorial
Gusto
Hibob
Infor
Justworks
Lattice
Namely
Oracle
Paychex
Paylocity
Rippling
Sage
SAP
Slack
Square Payroll
Teams
Trinet
UKG
Ultimate
Workday
Zenefits
And many more! Get in touch to learn about our full range of integrations.
Turning people leaders into experience architects with AI
"ChangeEngine has transformed how we recognize and engage our employees through creative, automated, and highly personalized experiences. Their team helped us launch a first-of-its-kind sneaker redemption experience. Not only did they build a seamless redemption site and craft the messaging that made the experience truly memorable, but their creative expertise in helping us design the sneakers absolutely blew our minds."
Sarah Jeffery
Senior HR Coordinator
"After our first year with ChangeEngine, our company president called it the “unsung hero” of the year - and she was right. The platform has helped us streamline communication, drive engagement, and bring consistency to our culture across 44+ properties in 15 states. Two years in, we truly can’t imagine operating without it."
Sara Hammond
Vice President of Human Resources
"ChangeEngine isn’t just a tool, it’s a powerhouse in our HR tech stack. We’ve automated everything from birthday shoutouts to benefits enrollment reminders. The ‘set it, forget it, and watch the rocket take off’ vibe is real. Plus, the branding capabilities have taken our comms from basic to brilliant! Honestly, the platform is amazing, but the team behind it is what makes it next level."
Hannah Thomas
Director, People Operations
"A huge THANK YOU to everyone here for your incredible support in capturing our Founders’ Day event, coordinating headshots, and helping bring the shoe designs to life! Everyone here has played a part to help create a memorable experience for our employees and we could not have done it without you! I’m so grateful to work with such a creative and collaborative team!"
Sarah Jeffery
Senior HR Coordinator
"Working with ChangeEngine has been a game-changer for our team. Not only do our communications look stunning, but collaborating with them truly feels like working with an extension of our own team. Their support, creativity, and responsiveness have made every interaction seamless. The automation capabilities have freed up valuable time, allowing us to focus on other strategic projects instead of manually managing communications."
Sarah Jeffery
Senior HR Coordinator
"Working with ChangeEngine has been a game-changer—like pulling a Wild Card in Uno right when you need it most! It’s made launching HR initiatives smoother, faster, and honestly, way more fun. (Pun absolutely intended—Uno is also the name of our lovable mascot, brought to life with the help of the amazing ChangeEngine team!)"
Janon Cohall
HR Business Partner
"Before partnering with ChangeEngine, swag distribution and e-gifting were manual, but their automation tools and HR data integration streamlined everything, making recognition timely, personalized, and scalable. Their platform has elevated our employee journey by turning everyday milestones into meaningful moments."
Sarah Jeffery
Senior HR Coordinator
"ChangeEngine has transformed how we recognize and engage our employees through creative, automated, and highly personalized experiences. Their team helped us launch a first-of-its-kind sneaker redemption experience. Not only did they build a seamless redemption site and craft the messaging that made the experience truly memorable, but their creative expertise in helping us design the sneakers absolutely blew our minds."
Sarah Jeffery
Senior HR Coordinator
"After our first year with ChangeEngine, our company president called it the “unsung hero” of the year - and she was right. The platform has helped us streamline communication, drive engagement, and bring consistency to our culture across 44+ properties in 15 states. Two years in, we truly can’t imagine operating without it."
Sara Hammond
Vice President of Human Resources
"ChangeEngine isn’t just a tool, it’s a powerhouse in our HR tech stack. We’ve automated everything from birthday shoutouts to benefits enrollment reminders. The ‘set it, forget it, and watch the rocket take off’ vibe is real. Plus, the branding capabilities have taken our comms from basic to brilliant! Honestly, the platform is amazing, but the team behind it is what makes it next level."
Hannah Thomas
Director, People Operations
"A huge THANK YOU to everyone here for your incredible support in capturing our Founders’ Day event, coordinating headshots, and helping bring the shoe designs to life! Everyone here has played a part to help create a memorable experience for our employees and we could not have done it without you! I’m so grateful to work with such a creative and collaborative team!"
Sarah Jeffery
Senior HR Coordinator
"Working with ChangeEngine has been a game-changer for our team. Not only do our communications look stunning, but collaborating with them truly feels like working with an extension of our own team. Their support, creativity, and responsiveness have made every interaction seamless. The automation capabilities have freed up valuable time, allowing us to focus on other strategic projects instead of manually managing communications."
Sarah Jeffery
Senior HR Coordinator
"Working with ChangeEngine has been a game-changer—like pulling a Wild Card in Uno right when you need it most! It’s made launching HR initiatives smoother, faster, and honestly, way more fun. (Pun absolutely intended—Uno is also the name of our lovable mascot, brought to life with the help of the amazing ChangeEngine team!)"
Janon Cohall
HR Business Partner
"Before partnering with ChangeEngine, swag distribution and e-gifting were manual, but their automation tools and HR data integration streamlined everything, making recognition timely, personalized, and scalable. Their platform has elevated our employee journey by turning everyday milestones into meaningful moments."
Sarah Jeffery
Senior HR Coordinator
Ready to chat more about our Retail & Hospitality expertise?
ChangeEngine's employee experience software will help you design and deliver all your employee initiatives within a single, easy to use platform
Discover how to easily create and automate employee comms delivery
Save time by automatically branding 500+ HR content designs
Track employee comms and program participation with people analytics
Sending personalized internal communications has never been easier
Alex Murphy
Global People Advisor
Create beautiful, practical and action-orientated communications
Anel Hazlewood
People Operations Director
Ready to chat more about our Retail & Hospitality expertise?