High turnover, many locations and a mostly frontline team. ChangeEngine automates onboarding, shift comms and campaigns across every store and property without rebuilding them site by site. Everything opens on a phone with no login, so hourly floor crews can actually use it.
through the ChangeEngine MCP
A retail & hospitality company isn't one audience. ChangeEngine segments every send from your HRIS by role, site, shift and language, then picks the channel each group actually reads.
Hourly, part-time and seasonal staff on the floor.
SMS
QR poster
HubThe people who run the huddle and the floor.
Slack
TeamsSMSHousekeeping, kitchen, grounds and front desk.
SMS
WhatsAppDistrict managers, merchandising, HR and finance.
EmailSlackRetail and hospitality run on high turnover, part-time and seasonal staff, long hours and frontline teams without traditional channels. Consistent communication is what keeps them past the first month.
Olympia Hospitality scaled comms across 44 properties with ChangeEngine. Sending 123,000 messages in one quarter, hitting 85% onboarding opens, and saving hundreds of manual hours.
Make sure crucial information reaches every associate, housekeeper and cook, whatever their access to conventional channels. Text, Slack, posters and the hub carry one message, so everyone is informed and every location runs the same way.
Explore Frontline Communications →
Turn food-safety rules, labor posters and policy changes into short, clear messages with AI Content Studio, then track who's acknowledged them by location so you can prove it.
Explore AI Content Studio →
Deliver updates tailored to each employee's schedule, during their active hours. Openers, closers and overnight teams all get the message when they're actually working.
Explore Communication Orchestrator →Same brand, same data, same approvals. Pick the surface that fits the moment.
Tell the engine what changed, who it affects and where. The email, text, poster, manager talking points and FAQ arrive drafted in your brand and every language you need. Sends go out by role, site, shift and local time, and you see who still hasn't read it.
See AI Content Studio →"New returns policy at every store starting Saturday. Hourly associates, mostly no email. Brief store managers Thursday and make a break-room poster."
Your hub opens from a text link or a QR code in the break room. Schedules, perks, policies and recognition in one place, with an HR agent that answers before the doors open.
The ChangeEngine MCP plugs into the AI assistant your company already approved. It drafts, segments and schedules in your brand, acting with the signed-in user's permissions. Nothing sends without an approval.
Heat warning across our Arizona properties tomorrow. Text every housekeeping and grounds employee tonight in English and Spanish, and give GMs a heads-up first.
Done. Everything is waiting for your approval in ChangeEngine.
Every store and property, same day.
Keep new hires past the first month.
Guest heroes and anniversaries.
Open enrollment hourly teams finish.
Pulse checks by text, by location.
Staff referrals that fill the floor.
Ready-to-run micro apps from ChangeEngine Labs, built here for our sample brand, Harborline Hospitality. Each opens on a phone with no login and rebrands to your stores or properties in minutes. Browse them all →
From 44 hotel properties in 15 states to a retailer reaching 1,000+ employees across 14 states.
MadRag used ChangeEngine to reach 1,000+ retail employees across 14 states. Driving 800% enrollment growth, top Earned Wage Access adoption, and zero benefit cost increases.
Cart.com automated thousands of employee comms with ChangeEngine. Driving a 99% open enrollment action rate, streamlining journeys, and turning engagement into measurable ROI.
MadRag uses SMS to reach employees across 14 states when email falls short. Ensuring payroll readiness and zero “where’s my paycheck?” calls during emergencies.
Cart.com drove a 99% open enrollment action rate using segmented, multi-channel comms. Removing enrolled employees from follow-ups to maintain urgency without noise.
Cart.com built 22+ segments across the U.S., Mexico, and Poland. Using Slack (68%), SMS (14%), and email to reach frontline and corporate teams effectively.
“After our first year with ChangeEngine, our company president called it the “unsung hero” of the year, and she was right. The platform has helped us streamline communication, drive engagement, and bring consistency to our culture across 44+ properties in 15 states.”
ChangeEngine isn't just a tool, it's a powerhouse in our HR tech stack. We've automated everything from birthday shoutouts to benefits enrollment reminders.
Their team helped us launch a first-of-its-kind sneaker redemption experience, from the redemption site to the messaging.
It's made launching HR initiatives smoother, faster, and honestly, way more fun.
A huge THANK YOU to everyone here for your incredible support in capturing our Founders’ Day event, coordinating headshots, and helping bring the shoe designs to life! Everyone here has played a part to help create a memorable experience for our employees and we could not have done it without you! I’m so grateful to work with such a creative and collaborative team!
Working with ChangeEngine has been a game-changer for our team. Not only do our communications look stunning, but collaborating with them truly feels like working with an extension of our own team. Their support, creativity, and responsiveness have made every interaction seamless. The automation capabilities have freed up valuable time, allowing us to focus on other strategic projects instead of manually managing communications.
Before partnering with ChangeEngine, swag distribution and e-gifting were manual, but their automation tools and HR data integration streamlined everything, making recognition timely, personalized, and scalable. Their platform has elevated our employee journey by turning everyday milestones into meaningful moments.
No new app for employees, nothing to host, and IT signs off in one meeting. Most teams are fully connected in 7 to 10 business days.
Workday
ADP
UKG
BambooHR
Rippling
Dayforce
Paylocity
SAP SuccessFactors
Oracle HCM
HiBob
Paychex
Gusto
ChangeEngine provides a forward deployed engineer who builds whatever custom apps your stores and properties need, and ships them inside your Employee Hub, on any phone, with your branding and your data.
Software that reaches hourly, part-time and seasonal employees across every store and property. ChangeEngine sends one update by text, Slack, Teams, QR poster or mobile hub, and shows you who saw it by location and shift.
By making the first 90 days consistent everywhere: a welcome before the first shift, check-ins, manager prompts and recognition that runs automatically from your HRIS.
No. Texts land on their own phone and the hub opens in any browser from a link or QR code.
Yes. Build it once and segment by location, role, shift and language, so every site gets the right version without rebuilding.
75+ HRIS integrations including Paylocity, UKG, ADP, Workday and Dayforce. Your forward deployed engineer can connect scheduling or POS-adjacent systems.
Most teams are fully connected in 7 to 10 business days, with the first program live in the same window.
Yes. The ChangeEngine MCP lets ChatGPT, Claude, Gemini or Copilot draft, target and schedule updates, with your normal roles and approvals in place.
Every program on this page runs on the same platform modules, so the message, the hub, the survey and the report all share one HRIS-connected audience.
We'll build it live on the call, for your real stores, properties and shifts.
