Clinician in a hospital corridor reading an update on her phone
Home/Solutions/Industries/Hospitals & Healthcare
Employee communication software for healthcare

Employee communication software for healthcare

Clinical staff work across shifts, sites and roles, and each needs different information at different times. ChangeEngine segments off your HRIS and reaches them where they already are: a text between patients, Teams at the nurses' station, a hub on any phone. Nurses between shifts can use it with no login.

Works insidethrough the ChangeEngine MCP
✦
This week, every unit
3 campuses
MON
License renewal reminders to 46 RNs due in 60 days
TUE
Charge nurses briefed before the new badge policy
WED
Night shift recognized for flu-season coverage
FRI
Benefits deadline nudge to 230 people not yet enrolled
Reaching clinical and care teams at
Kaiser Permanente logoAvaility logoOncology Consultants logoSAC Health logoSuvida Healthcare logoCrossroads logoAria Care Partners logoTango Care logoSignant Health logoMannKind logoPositive Development logo
Who you're trying to reach

Four workforces, one message

A hospitals & healthcare company isn't one audience. ChangeEngine segments every send from your HRIS by role, site, shift and language, then picks the channel each group actually reads.

Nurses and clinical staff

RNs, LPNs and techs on days, nights and weekends.

SMS
Hub
Teams
They need
Short updates between patients, timed to the start of their shift.
Charge nurses and unit leads

The people who brief the unit at shift change.

Teams
SMS
They need
Talking points before every policy change, and who still needs it.
Non-clinical and support

EVS, food service, transport and registration teams.

SMS
QR poster
They need
Updates in their language, with nothing to log into.
Admin and corporate

Revenue cycle, HR, IT and leadership.

Email
Teams
They need
Company news, benefits and the same story the units hear.
Hospitals & Healthcare challenges

Care teams can't stop to read an all-staff email

In the demanding environment of hospitals and healthcare, high turnover and burnout meet varied schedules, constant compliance updates and frontline workers with limited channels. ChangeEngine reaches them through the channels they're already connected to.

The challenge
In practice
How ChangeEngine gets you there
Stabilize Healthcare Teams
Turnover starts in the first year
Preboarding, 30-60-90 check-ins and recognition for the shifts nobody sees, so new clinicians stay past year one.
Reach Frontline Healthcare
No time at a desk
Short texts between patients, Teams at the station and a hub on any phone. No login, no laptop.
Diverse Schedule Communication
Nights, weekends, holidays
Every send goes out at the start of each person's shift, not at 9am head office time.
Healthcare Compliance Updates
Renewals that never slip
Automated reminders for medical license renewals, annual competencies and policy attestations, with a list of anyone still outstanding.
Unified Culture
One culture across every campus
Values, leadership updates and celebrations that reach every unit and clinic, in every language your teams speak.
Effective Onboarding Communication
Credentialed and confident on day one
A pre-start hub for scrubs, parking, badge and credentialing, then a structured first 90 days for practitioners and managers.
Suvida video case study
▶
Customer spotlight

Suvida

Suvida Healthcare automated 40+ workflows with ChangeEngine. Driving 93% eNPS participation, 100% leadership opens, and bilingual, AI-powered comms that boost engagement and productivity.

93%
eNPS participation, with 40+ workflows automated
100%
open rate on automated 30-day leadership coaching
The all-in-one employee comms platform

Three things hospitals & healthcare teams ask us for first

Simplify medical license renewals
1 of 3

Simplify medical license renewals

Streamline license and certification renewals to take the administrative burden off HR. Reminders go out automatically ahead of each expiry date, follow up with anyone who hasn't acted, and give you a clean list for regulatory compliance.

Explore Employee Journey Builder →
Reach frontline staff via SMS
2 of 3

Reach frontline staff via SMS

Establish a direct line to frontline healthcare staff. Vital updates go out by SMS for instant reach and response, and the two-way SMS agent answers questions back so your HR team isn't fielding the same call 40 times.

Explore Two-Way SMS Agent →
Streamline HR processes with AI
3 of 3

Streamline HR processes with AI

Describe what needs to go out and AI Content Studio drafts the email, text, poster and manager talking points in your brand and tone. Your lean People team reviews and sends, instead of designing from scratch.

Explore AI Content Studio →
Three ways to run it

From our app, your hub, or the AI assistant you already use

Same brand, same data, same approvals. Pick the surface that fits the moment.

Describe it. Review the drafts. Send it.

Tell the engine what changed, who it affects and where. The email, text, poster, manager talking points and FAQ arrive drafted in your brand and every language you need. Sends go out by role, site, shift and local time, and you see who still hasn't read it.

See AI Content Studio →
✦
Drafted in 2 minutes

"New badge access policy at all three campuses starting the 1st. Clinical and non-clinical staff, all shifts. Brief charge nurses first and keep the text under 300 characters."

PLAN
Charge nurses Tuesday, staff at each shift start Thursday, reminder Monday
DRAFT
Text, unit poster with QR, manager talking points, FAQ
WHO
2,310 staff across 3 campuses and 41 units, from Workday
SEND
At shift start for days, nights and weekends
TRACK
Read rate by unit, unread list to each charge nurse

One place for every unit, on any phone

Your hub opens from a text link or a QR code at the nurses' station. Schedules, policies, benefits and recognition in one place, with an HR agent that answers between patients.

✓Opens on any phone, with no app store and no work email
✓Policies, competencies and unit news in one place
✓HR Knowledge Agent answers PTO, pay and policy questions at any hour
✓QR posters for every unit and break room
Build a hub free →
Twincrest hub
✦ Ask anything
Tonight, 4 West
Evening, Priya
Shift starts 7:00pm · 1 policy update
Policy
Badge access
Starts the 1st
Schedule
This week
3 nights, 1 swap
Competencies
Annual skills
2 of 3 done
HR Agent
Ask HR anything
PTO, pay, parking
Recognition
Unit shout-outs
4 for 4 West
Refer a friend
9 open RN roles
Bonus after 90 days
✦
Sent the night-shift version of the badge update to 4 West.

Run it from ChatGPT, Claude, Gemini or Copilot

The ChangeEngine MCP plugs into the AI assistant your company already approved. It drafts, segments and schedules in your brand, acting with the signed-in user's permissions. Nothing sends without an approval.

Text a unit or shift
Remind on license renewals
Brief charge nurses first
Draft in English and Spanish
See who hasn't read it
✦
ChangeEngine in your assistant
MCP

Remind every RN whose license expires in the next 60 days, by text and email, and copy their manager. Follow up in two weeks with anyone who hasn't confirmed.

WHO
46 RNs across 3 campuses, expiry dates from Workday
DRAFT
Text and email with the renewal link, manager heads-up
SEND
Tomorrow at 7am local, reminder in 14 days
TRACK
Confirmed vs outstanding, by unit

Done. Everything is waiting for your approval in ChangeEngine.

Sample playbook

How a new nurse gets from offer letter to confident on the unit

Offer accepted
Welcome and pre-start hub
Scrubs, parking, badge photo and credentialing checklist.
SMS
Hub
7 days before
Manager prepped
The charge nurse gets a ready-to-send welcome and first-week plan.
Teams
Manager
Day 1
First shift, no surprises
Where to go, who to meet and what to bring, timed to their shift.
SMS
Automated
Week 1
Questions answered
The HR agent answers PTO, pay and policy questions at 3am.
Hub
Automated
Day 30
Check-in
A short pulse, with a flag to the manager if something's off.
Survey
Manager
Day 60
Competencies
Reminders for outstanding competencies and attestations.
Email
Automated
Day 90
Recognized
A shout-out from the unit and a swag kit to their home.
Recognition
Swag
ChangeEngine Labs

Apps built for clinical and care teams

Ready-to-run micro apps from ChangeEngine Labs, built here for our sample brand, Cedar Valley Health. Each opens on a phone with no login and rebrands to your health system in minutes. Browse them all →

Scrubs & Setup micro app
Scrubs & Setup
A pre-start hub that gets new clinical hires set up before day one.
Code Ready micro app
Code Ready
Clinical safety protocols and code readiness in one clear place.
Benefits That Care for You micro app
Benefits That Care for You
A benefits guide built around the wellbeing of care teams.
Clinical Ladder micro app
Clinical Ladder
The clinical ladder mapping growth from bedside to leadership.
Charge Nurse Relay micro app
Charge Nurse Relay
A relay hub that helps charge nurses lead their units.
DAISY & Beyond micro app
DAISY & Beyond
A recognition wall celebrating nursing excellence and care.
More video stories

Watch how care teams run it

From behavioral health providers reaching part-time staff by SMS and Teams to a value-based care network running 40+ automated workflows.

Positive Development video case study
▶
Positive Development

Positive Development used ChangeEngine to replace manual HR work with automated, multi-channel comms. Saving a full-time workload while boosting attendance, clarity, engagement, and retention.

Positive Development video case study
▶
Positive Development

Positive Development uses Teams, SMS, and email to reach distributed teams. Driving 57% email open rates, low SMS unsubscribes, and 64,000+ communications delivered.

Suvida video case study
▶
Suvida

Suvida automates onboarding from pre start to one year, reinforcing culture through milestone touchpoints and supporting 93% eNPS participation.

Suvida video case study
▶
Suvida

Suvida delivers automated 30 day leadership coaching in the co founders’ voice, achieving 100% open rates and scaling real world manager development.

Suvida video case study
▶
Suvida

Suvida uses ChangeEngine segmentation to target comms by role, manager status, and work environment, replacing one size fits all messaging with scalable clarity.

See all customer stories →
In their words

What Hospitals & Healthcare People teams say

Users love us on G2G2 Users Most Likely to Recommend, Enterprise, 2026G2 Best Support, Mid-Market, 2026G2 High Performer 2026

“ChangeEngine has genuinely transformed the way we communicate across our organization. From monthly engagement campaigns to a fully customized onboarding communications program, the ChangeEngine team comes to every meeting prepared to partner with our HR team, especially with a lean HR team of five.”

Skylar Gonzalez, HR Project Specialist

The collaboration with the ChangeEngine design team is outstanding. They are always open to my ideas and understand the importance of my organization's vision and mission.

Michael DeWees
Michael DeWees
People Experience & Communications Specialist

Every piece of content they develop feels tailor-made for us. It is thoughtful, on-brand and strategically aligned with our goals.

Ashley Bampfield
Ashley Bampfield
Senior Marketing Communications Manager

Everyone is raving about the benefits guide and how much more comprehensible it is with your revision.

Alexis Tyson-Perry
Alexis Tyson-Perry
Senior People Operations Generalist

ChangeEngine has become our go-to platform for internal communications, saving us hours of manual work, unifying our brand voice, and engaging employees across 30 states. From onboarding to recognition and culture-building, it’s transformed how we operate, without needing a marketing team.

Wendy Coyle
Manager of People Operations

The platform makes it easy for me to independently create, schedule, and deliver timely, consistent, and beautifully branded messages to the right people at the right time. ChangeEngine has been a true game-changer for our organization, we’ve never been more aligned or efficient in reaching our staff. I’m excited for how big we can dream with their partnership.

Skylar Gonzalez
Skylar Gonzalez
HR Project Specialist

ChangeEngine has been a game-changer for our company's internal communications and employee engagement. It simplifies all-employee messaging, allowing us to easily share updates, celebrate milestones, and reinforce our values with consistent, automated communication. Our Wellness Wednesdays thrive thanks to ChangeEngine’s scheduling tools.

Gayatri Valia
Gayatri Valia
HR Generalist

ChangeEngine communication automation frees me up to keep looking forward, knowing that a significant portion of my monthly & annual comms are ready, look amazing & are driving the message I want out to the people that need it.

Michael DeWees
Michael DeWees
People Experience & Communications Specialist

Working with ChangeEngine has been an absolute game changer in optimizing, streamlining, and automating our internal organization-wide communications. From launching a fully redesigned Handbook, monthly initiatives, and quarterly newsletters, to setting up automatic reminders to employees about important tasks and deadlines, to creating custom illustrations to use in our communications.

Bree Vereen
Bree Vereen
People Operations Manager

“Thrilled to share my promotion within our Learning & Organizational Development team! Since joining, I’ve been focused on optimizing processes, enhancing onboarding, and using ChangeEngine in creative ways to boost engagement with our new hires… making our work more connected and scalable.”

Alyssa Martin
Alyssa Martin
Leadership and Organizational Development Associate

The platform makes employee appreciation and department recognition effortless, automated birthday, anniversary, employee appreciation days / week emails ensure everyone feels recognized and valued. Overall, ChangeEngine is more than just a tool, it’s a key driver of our culture and communication success.

Gayatri Valia
Gayatri Valia
HR Generalist

The ChangeEngine team has been instrumental in facilitating cohesive messaging for us. On top of that, the CE team is always open to testing out new ideas and working with us to bring projects to the finish line. Thank you for all that you do!

Bree Vereen
Bree Vereen
People Operations Manager
Will it fit?

Fits the stack you already run

No new app for employees, nothing to host, and IT signs off in one meeting. Most teams are fully connected in 7 to 10 business days.

Syncs from your HRIS
75+ integrations →
Reaches people on
Frontline channels →
Clears IT and security
SOC 2 compliantISO 27001 certifiedGDPR compliant
SSO with SAML or OAuth, optional 2FA
Data residency in the US, EU or Canada
MCP acts only with the user's own permissions
Roles and approval steps before anything sends
Trust Center →
A forward deployed engineer walking an HR leader through a custom app
Forward deployed engineering

Need something we don't do out of the box? Your engineer builds it.

ChangeEngine provides a forward deployed engineer who builds whatever custom apps your care teams need, and ships them inside your Employee Hub, on any phone, with your branding and your data.

Credentialing checklist
Shift-swap requests
Unit huddle board
Policy attestation tracker
Float pool sign-up
Connector to your scheduling system
FAQ

Hospitals & Healthcare employee communication, answered

What is employee communication software for healthcare?

Software that reaches clinical and non-clinical staff across shifts, sites and roles. ChangeEngine segments from your HRIS, sends by text, Teams, email or mobile hub, and shows who saw each update by unit and shift.

How do you reach nurses who never check email?

By text on their own phone, Teams at the station and a hub that opens from a QR code. Everything is timed to the start of their shift, including nights and weekends.

Can you automate license and certification renewals?

Yes. Expiry dates sync from your HRIS, reminders go out ahead of each date, and managers see who's still outstanding.

Do you store patient information?

No. ChangeEngine is an employee communications platform and works with employee data from your HRIS, not patient records.

How does onboarding work for clinical hires?

A pre-start hub for scrubs, parking, badge and credentialing, then a 90-day journey with manager prompts and check-ins, all triggered by the hire date.

Does it integrate with Workday, UKG and other health system HRIS?

Yes, 75+ HRIS integrations including Workday, UKG, ADP, Dayforce and Oracle, plus Active Directory, Teams and SharePoint.

Can we run it from an AI assistant?

Yes. The ChangeEngine MCP lets ChatGPT, Claude, Gemini or Copilot draft, target and schedule updates, with your normal roles and approvals in place.

The platform

The modules behind every Hospitals & Healthcare program

Every program on this page runs on the same platform modules, so the message, the hub, the survey and the report all share one HRIS-connected audience.

Bring the update that never reaches night shift.

We'll build it live on the call, for your real units, campuses and shifts.