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Operations communication software for frontline and multi-site teams

Every shift, site and crew hears it the same day

Your people are on the floor, on the road and on rotating shifts. ChangeEngine turns one update into a text, a poster, a Slack/Teams post and a hub page, targets it by site and shift from your HRIS, and shows you which locations still haven't seen it.

SMS, WhatsApp, print, Slack/Teams and email · live in under two weeks
Trusted by teams at
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Nextdoor logo
Constellation Brands logo
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Integral Ad Science logo
Better Business Bureau logo
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Users love us on G2
The job, every shift

Most of your people will never open a company email

Operations teams run on shift patterns, site leads and break-room flyers. The message usually exists. It just stops at the people with a laptop. That is the gap ChangeEngine closes.

No inbox

Reach people without a work inbox

Texts and QR posters reach hourly and field staff on their own phone, with no app to download.

Shift patterns

Send at the start of their shift

Messages go out by shift and time zone, not 9am at headquarters, so nothing lands mid-task.

Site by site

Know which sites got it

Read rates by site, shift and crew, with automatic re-sends to the people who missed it.

Replace the workarounds

Group texts and break-room flyers, replaced by one platform

Most operations teams stitch together personal group chats, printed notices and a spreadsheet of phone numbers. ChangeEngine runs it all from one place, on your HRIS data, with a record of who saw what.

Group textsBreak-room flyersShift-lead WhatsApp threadsClipboard sign-offsPhone number spreadsheetsPaper surveys= One platform
How it works

Describe the update. Approve it. Every site has it by shift change.

01

Describe it

Type what needs to go out and who needs it. The engine plans the channels, timing and languages.

02

Review it

The text, the poster, the hub post and the site-lead talking points arrive drafted in your brand. Edit anything.

03

Run it

Sends go out by site and shift from your HRIS data, in English, Spanish or any language your crews read.

04

Prove it

Read rates by site and crew, with re-sends to anyone who missed it.

✦
Safety stand-down, drafted
in 2 min

"Tell all three plants about Friday's safety stand-down. Shift leads first, then every crew by text, in English and Spanish."

PLAN
Site-lead pre-brief, crew text, break-room poster and a Monday follow-up
DRAFT
SMS, poster with QR code, hub post and talking points
WHO
Shift leads first, then 2,140 crew members from UKG
SEND
At the start of each shift, in each worker's language
TRACK
Reads by plant and shift, with re-sends to anyone who missed it
The programs you run

Operations programs, ready to launch

Each one comes with the sequence, the channels and the reporting already set up. Start from one or describe your own.

Real output

What your crews actually see

Examples built in ChangeEngine for a sample brand. Yours start from your logo, colors and voice.

Safety and wellbeing tips campaign

Safety campaigns

Tips, procedures and stand-downs as texts, posters and hub posts.

Urgent update designed for frontline staff

Urgent updates

Closures and alerts that reach every phone in minutes.

Recertification reminder sent by text

Recertification reminders

A text to each person who is due, with the link to finish.

Open enrollment reminder sent by text

Benefits reminders

Enrollment deadlines by text, in each worker's language.

Peer shout-outs for top performers

Shout-outs

Recognition that reaches the floor, not just the inbox.

One update sent to Slack/Teams, email and SMS

One update, every channel

The same message as a text, a hub post and an email, from one draft.

ChangeEngine MCP

Run site comms from ChatGPT, Claude, Gemini or Copilot

The ChangeEngine MCP plugs into the AI assistant your company already approved. Ask in plain English and it drafts the update, builds the audience by site and shift, schedules the send and reports back. Your approvals stay in charge.

Draft texts and postersTarget by site and shiftTranslate for every crewSchedule by shift changePull read rates by site
✦
ChangeEngine in your assistant
MCP

Send tomorrow's safety brief to second shift at all Ohio sites by text, and tell me which sites are below 80% read by noon.

BRAND
Pulled your brand kit and tone
DRAFT
SMS and hub post drafted, Spanish version included
WHO
1,180 second-shift staff across 6 Ohio sites
REPORT
Noon read-rate check scheduled
Employee asking a policy question by text and getting an answer with the source
Every channel

Reach the people who never open a work inbox

Write it once. ChangeEngine sends it where each person actually reads: two-way SMS or WhatsApp for hourly and field teams, QR posters in the break room, and Slack/Teams or email for the office. Nothing new for crews to log into.

SMS logoSMS
WhatsApp logoWhatsApp
Mobile push logoMobile push
QR posters logoQR posters
Microsoft Teams logoMicrosoft Teams
Slack logoSlack
Outlook logoOutlook
Gmail logoGmail
SharePoint logoSharePoint
See frontline communications →
New: Employee Hub AI

One link per site, on any phone

Describe your sites and Employee Hub AI builds a branded hub in minutes: schedules, safety updates, policies and an Ask anything bar. Crews open it from a text or a QR code. No app store, no password to forget.

✓A hub per site, plant or depot, built from one description
✓Safety and schedule posts that also go out by text
✓Ask anything, in the hub or by text, grounded in your policies
✓Read rates on every post, by site and shift
Get Started FreeBuild your first hub free
Plant 2 hub
✦ Ask anything
Second shift
Good evening, Marco
Safety stand-down Friday, 1 update to read
Safety
Lockout procedure update
Read by 74% of the site
Schedule
Holiday rota
Posted today, swap requests open
Recognition
500 days without an incident
Lunch on us Thursday
Ask
Ask anything
PTO, pay dates, PPE, by text too
Rated on G2

Reviewed by the people who do this job

G2 Users Most Likely to Recommend, Enterprise, 2026G2 Best Support, Mid-Market, 2026G2 High Performer 2026

"Sending personalized internal communications has never been easier."

Alex Murphy
Alex Murphy
Global People Advisor · G2 review

"Create beautiful, practical and action-orientated communications."

Anel Hazlewood
Anel Hazlewood
People Operations Director · G2 review
Site leads and supervisors

Make every site lead a comms channel

Supervisors get the update and talking points before their crew does, by text or Slack/Teams. The message sounds the same at every site, and you can see which leads passed it on.

✓Pre-briefs before every big announcement
✓Talking points and FAQs for the pre-shift huddle
✓A heads-up when their crew has not read it
See manager coaching →
Manager talking points ready to share with a team
Under the hood

Built for multi-site, multi-shift, multi-language

The unglamorous parts that decide whether an update reaches the night shift at the right site in the right words.

Audience segments built from HRIS fields

Segments by site and shift

Audiences come from HRIS fields like site, shift, role and supervisor, and stay current as people move.

World map with send locations across regions

Local time and translation

Send at shift change in every location, in every language your crews read.

Approval trail for a draft

Approvals built in

Safety, legal and site leaders sign off before anything goes out.

Message analytics by channel

Know which sites have not seen it

Reads per person, per site and per channel, so re-sends only go where they are needed.

Grid of HRIS integrations

75+ HRIS integrations

UKG, Workday, ADP, Rippling, BambooHR and more keep sites and shifts in sync.

One message sent to Slack/Teams, email and SMS

One draft, every channel

Text, poster, hub, Slack/Teams and email from the same message.

Why operations teams switch

Not a group text. Not another app to download.

Group texts reach people but leave no record. Frontline apps keep a record but need a download. ChangeEngine reaches everyone and proves it.

Group texts
Frontline app
ChangeEngine
Reaches people without a work inbox
Yes
Only after a download
✓ By SMS, QR and the hub
Targets by site and shift
Manual lists
Manual groups
✓ Synced from your HRIS
Drafts the update for you
No
No
✓ AI drafts every format
Translates for each crew
No
Sometimes
✓ Automatic
Shows who read it
No
In-app only
✓ By site, shift and person
Live in under two weeks
Yes
Months of rollout
✓ Yes, with our team
Prove it worked

The site report writes itself

Reach, reads and replies by site, shift and channel, so you can show which locations got the message and which need a second push before the audit does it for you.

3x
higher read rates than email alone
7x
more survey participation
ChangeEngine analytics showing response rates by channel
Your first two weeks

Live in under two weeks, with an engineer on your side

Our team starts drafting your first safety and schedule updates while your HRIS connects. Your forward deployed engineer builds any site app you need, from a safety pass to a shift-swap board.

250+
hours saved in the first 30 days
2 weeks
or less to full setup
A full program plan generated from one brief
Day 1

Brand kit loaded

Logo, colors, fonts and tone set once. Every AI draft starts there.

Days 2 to 5

HRIS connected

UKG, Workday, ADP or one of 75+ others syncs sites, shifts and supervisors.

Days 7 to 10

First updates live

Your first safety brief and schedule update go out, reviewed by your team.

Day 30

First site report

Reads and replies by site and shift, ready to forward.

For IT and security

Why IT says yes in one meeting

There is no new app for employees, no code to maintain and nothing to host. ChangeEngine connects to the systems IT already runs through standard, auditable integrations.

Certified

Certified, not self-attested

SOC 2 and ISO 27001 certified and GDPR compliant, with documentation ready in the Trust Center.

Identity

SSO on day one

SAML or OAuth single sign-on with optional 2FA. Employees reach the hub with Google or Microsoft sign-in.

Data

Your data stays in your region

Encryption in transit and at rest, with data residency in the US, EU or Canada. Content is generated inside your ChangeEngine environment.

AI governance

No shadow AI

The MCP runs inside the assistant you already approved and acts with the signed-in user's permissions. Nothing sends without an approval.

Integrations

Through the front door

Workday, ADP, BambooHR, UKG and 75+ more, plus Active Directory, Teams, Slack and SharePoint, all through standard APIs.

Control

Roles and approvals

Role-based permissions and approval steps, so comms, legal and leadership sign off before anything goes out.

Audience builder segmenting employees by department, location and seniority
The first four questions

What operations leaders ask before they buy

Do crews need to download an app?

No. Updates arrive by text, WhatsApp or a QR code to the hub, on the phone they already carry.

Can we target by site and shift?

Yes. Audiences sync from your HRIS, including UKG, Workday and ADP, so site, shift and supervisor stay current.

What about workers who speak other languages?

Each update can go out in every language your crews read, set per person from your HRIS.

Will IT sign off?

SOC 2, ISO 27001, GDPR, SSO and data residency in the US, EU or Canada.

More questions from operations teams

What if someone doesn't want texts on their personal phone?

You choose the channel per person. Anyone without SMS consent gets the QR poster and hub link instead.

Can crews reply?

Yes. Two-way SMS routes replies to the right site lead or HR, and the HR Knowledge Agent answers common questions on its own.

Can it handle urgent alerts?

Yes. Closures, weather and safety alerts go out by SMS and push in minutes, with re-sends to anyone who has not opened them.

Can we see read rates by site?

Reads, replies and actions by site, shift, crew and channel, exportable for leadership and audits.

Does it work for contractors and temps?

Yes. Anyone in your HRIS or an uploaded list can receive updates, with their own audience rules.

How fast can we start?

Most operations teams are live in under two weeks, integrations included, with our team drafting the first updates.