Solutions / By team / IT

Digital adoption and rollout communication software for IT teams

Every rollout adopted, not just announced.

New tools stall when comms stop at the launch email. ChangeEngine runs the full sequence for every rollout, from announcement to training, nudges and reinforcement, tracks adoption team by team, and does it inside the stack you already govern, from our app or the AI assistant you already approved.

SOC 2 · ISO 27001 · SSO · Live in 7 to 10 business days
Works insidethrough the ChangeEngine MCP
An IT director and an engineer planning a rollout together
✦
Handled this week
your review: 25 min
MON
Copilot rollout wave 2 announced to 1,400, champions briefed first
TUE
MFA deadline reminders by SMS to the 310 not enrolled yet
WED
Laptop refresh schedule sent by location, with booking links
THU
Phishing test debrief sent to the teams that clicked
Trusted by teams at
Airbus logo
HubSpot logo
Nextdoor logo
Constellation Brands logo
e.l.f. Beauty logo
Life360 logo
Integral Ad Science logo
Better Business Bureau logo
TruGreen logo
Palfinger logo
Semtech logo
Cart.com logo
Users love us on G2
The job, without the comms team

You ship the tools. Getting people to use them is the hard part.

IT rolls out something new every quarter, and adoption lives or dies on the comms. And the hard part was never the tool. Someone still has to write the announcement, make it clear, get it to the right people at the right moment and chase the ones who did not act. That is the part ChangeEngine automates.

Launch emails nobody reads

Rollouts people actually follow

Announcement, training, nudges and reinforcement run as one sequence, targeted by team, role and location.

Ticket spikes after every launch

Answers before the help desk gets them

Quick-start guides, FAQs and a knowledge agent, so employees self-serve instead of opening tickets.

No adoption data

See adoption team by team

Reads, actions and completed setup steps by team, so you know who to chase before the deadline.

IT stack consolidation

Seven tools IT maintains. One governed platform.

Most IT teams cobble together mass email, the intranet, a Teams bot, a survey tool and a spreadsheet for every rollout, and adoption still stalls. ChangeEngine replaces that stack with one governed platform that runs on your HR and directory data. Fewer vendors to review. Fewer integrations to maintain. Nothing new for employees to log into.

Mass email toolIntranetHomegrown botsRollout spreadsheetsSurvey toolStatus alert toolAdoption reporting= One AI platform
Forward deployed engineers

Need something we do not do yet? We build it with you.

Our forward deployed engineers work alongside your team and build what your rollouts need, from a self-serve IT hub to an AI tool request flow. It ships to spec, runs on the same governed platform, and we own adoption after launch.

Talk to an engineer →
✦
AI coach

A personal AI coach for every IT leader

It coaches you on using AI in your own work, then helps you roll out Copilot, ChatGPT or Claude to the whole company with a real adoption program. Because AI adoption is a program, not a memo.

See AI adoption programs →
How it works

Describe the program. Review the drafts. Ship it.

01

Describe it

Type a goal in plain English. The engine plans the moments, channels and audiences.

02

Review it

Every email, poster, Slack post and manager note arrives drafted in your brand and tone. Edit anything, then approve with your team.

03

Run it

Sends trigger off dates, rollout waves or HRIS and directory data and land in email, Teams, Slack and SMS at local time.

04

Prove it

Reads, actions and completed setup steps roll up into one report by team and location.

✦
Copilot rollout, drafted
in 2 min

"Roll out Microsoft Copilot to 1,400 people in three waves. Champions first, then managers, then everyone. Practical, not hype."

PLAN
Champion pre-brief, 3 launch waves, training invites and a 30-day nudge plan
DRAFT
Email, Teams card, quick-start guide, manager talking points and FAQ
WHO
Champions, managers and all staff by wave, from Active Directory and Workday
SEND
Local time in each office, Spanish versions for hourly teams
TRACK
Reads and setup steps by team, with nudges to anyone who has not started
The programs you own

Every IT program, already set up to run

Each one comes with a playbook: the content, the journey, the channels and the metrics. Start from it or describe your own.

Rollout automation

Every rollout, from announcement to adoption

Build the rollout once: the pre-brief, the launch, the training invites and the reminders. Each step lands on the right channel at the right time, triggered by a date, a wave or an HRIS event. Then ChangeEngine shows you who never acted and automatically chases only those people.

✓Waves by team, location or role, from Active Directory and HRIS fields
✓Branches by role, location, team and manager
✓Champion and manager briefs built into every rollout
✓Start from a template, or describe it and AI drafts the first version
Journey triggered by an HRIS start date
Triggered by HRIS events
Journey steps delivered across email, SMS and Slack
Delivered on every channel
ChangeEngine MCP

Run every rollout from Claude, ChatGPT or Copilot

The ChangeEngine MCP server plugs into the AI assistant your company already approved. Ask in plain English and it drafts in your brand, builds the audience from HRIS fields, schedules the send and reports back. Your roles and approvals stay in charge.

Claude
Claude
ChatGPT
ChatGPT
Microsoft Copilot
Copilot
MCP
Any MCP client
Draft comms in your brandDesign posters and graphicsBuild audiences from HRIS fieldsSchedule sends and testsLaunch and translate surveysPull engagement analytics

MCP (Model Context Protocol) is the open standard AI assistants use to connect to business systems.

✦
ChangeEngine in your assistant
MCP

Remind everyone in the London office who has not set up MFA that the deadline is Friday. Teams and SMS, send Monday 9am local.

BRAND
Pulled your brand kit and Personal Tone
DRAFT
Teams card and SMS drafted
WHO
286 London employees, from the list you shared
SEND
Scheduled Monday 9:00 local time, test sent to you

Done. It is waiting for your approval in ChangeEngine.

Real output

What your employees actually see

Examples built in ChangeEngine for a sample brand. Yours start from your logo, colors and voice.

Sample quick-start guides designed in ChangeEngine

Quick-start guides

One-pagers and FAQs that cut help desk tickets.

Sample drip training designed in ChangeEngine

Drip training

Bite-size steps for every new tool.

Sample champion enablement designed in ChangeEngine

Champion enablement

Talking points and checklists for champions and managers.

Sample playbooks designed in ChangeEngine

Playbooks

Go-to guides for mastering each system.

Sample adoption campaigns designed in ChangeEngine

Adoption campaigns

Awareness campaigns that make new tools land.

MFA deadline reminder sent by text

Security nudges

Deadline reminders that reach people before access breaks.

New: Employee Hub AI

Chat your digital workplace into existence

Describe your stack and Employee Hub AI builds a governed hub in minutes: every app, how-to, policy and status update, behind your SSO. One front door instead of a dozen bookmarks and a help desk queue. It opens on any phone, no app store required.

✓Builds itself from your brand and your app catalog
✓Google and Microsoft SSO, with SharePoint and your directory in the background
✓Role-based access to every section and app
✓Analytics with AI recommendations on what to fix next
Build a hub freeFree to get started
Your digital workplace
✦ Ask anything
This week
Welcome back, Priya
MFA setup due Friday
Security
MFA setup
Due in 3 days
Apps
Your apps
14 apps, one sign-in
Rollouts
Copilot is here
Quick-start guide
Status
All systems normal
Planned maintenance Saturday
IT Agent
Ask IT anything
Passwords, VPN and devices
Devices
Laptop refresh
Book your slot
✦Added a Copilot quick-start section for the wave 2 rollout.
Rated on G2

Reviewed by the people who do this job

G2 Users Most Likely to Recommend, Enterprise, 2026G2 Best Support, Mid-Market, 2026G2 High Performer 2026

"Sending personalized internal communications has never been easier."

Alex Murphy
Alex Murphy
Global People Advisor · G2 review

"Create beautiful, practical and action-orientated communications."

Anel Hazlewood
Anel Hazlewood
People Operations Director · G2 review
A construction worker checking a message on his phone outside a site trailer
Every desk and every device

Reach everyone, including people who never open a work inbox

Write it once. Rollout and security comms go where each person actually reads: Outlook, Teams or Slack at the desk, SMS or WhatsApp for field and shift teams, and the mobile hub for everyone. Nothing new for IT to deploy or support.

Outlook logoOutlook
Gmail logoGmail
Microsoft Teams logoMicrosoft Teams
Slack logoSlack
SMS logoSMS
WhatsApp logoWhatsApp
SharePoint logoSharePoint
Mobile hub and push logoMobile push
Posters and QR codes logoQR posters
See frontline communications →
Champions and managers

Arm your champions before launch day

Champions and managers get talking points, quick-start guides and their team's progress right in Teams, Slack or email. They answer the first questions, so your help desk does not have to.

✓Pre-briefs before every rollout wave
✓Quick-start guides and FAQs to share
✓A heads-up when their team is behind on a setup step
See manager coaching →
An IT lead briefing rollout champions before launch
Under the hood

Built for the way IT actually works

The unglamorous parts that decide whether a rollout reaches the right people, on time, with an audit trail.

Audience segments for US country, managers, marketing and New York City

Segments that build themselves

Audiences come straight from HRIS fields like country, role and manager, and stay current as people move.

World map with send locations across regions

Local time and translation

Send at 9am in every office, in every language your teams read.

Approval trail showing a draft completed, edited and approved

Approvals built in

Drafts, edits and sign-off with role-based access, so legal and leadership see it before anyone else does.

Message analytics with open rates and response rates by channel

Know who has not seen it

Reads, clicks and reactions per person and per channel, so follow-ups go only where they are needed.

Grid of HRIS integrations including Workday, ADP, UKG, SAP and BambooHR

75+ HRIS integrations

Workday, ADP, BambooHR, UKG, Rippling, SAP and more keep every field in sync.

One survey message sent to Slack, email, Microsoft Teams and SMS

One draft, every channel

Email, Slack, Teams and SMS from the same message, formatted for each.

Why teams switch

Not another adoption tool. Not another email tool.

In-app guides only reach people already in the tool, and email tools stop at the send. ChangeEngine gets people into the tool in the first place, and proves they got there.

Typical in-app guide tool
Typical email tool
ChangeEngine
Writes on-brand content for you
Tooltips
Templates
✓ AI drafts every format
Targets by directory and HRIS fields
Users in the tool
Manual lists
✓ Automatic
Reaches people before they open the tool
Not built in
Work email
✓ SMS, Teams and push
Works inside Claude, ChatGPT and Copilot
Not built in
Not built in
✓ Through the MCP
Builds the digital workplace hub for you
Not built in
Not built in
✓ In minutes
Proves adoption to leadership
In-app clicks
Opens and clicks
✓ Reads, actions and setup steps
Prove it worked

The leadership report writes itself

Reads, actions and completed setup steps by team, location and channel, so you can show which rollouts landed and who needs a second push.

3x
higher employee read rates
7x
more survey participation
ChangeEngine analytics showing response rates by channel and top performing programs
From teams who roll out change

Rollouts that land the first time

"The analytics and customization tools helped us double employee engagement metrics in a single quarter."

Andrea E.
Andrea E.
VP, HRIS and People Solutions

"I have been a client for three years and continue to be impressed by their technology, client experience team, and innovative mindset. ChangeEngine has an expansive and ever-growing content library, a powerful AI tool, and a dedication to communication and culture enhancement that is world-class."

Russell Davis
Russell Davis
Strategic HR Leader

"I can finally organize all our programs and visualize moments and communications in a single platform. I can give visibility to the C-suite to showcase how we are thinking about employee journeys."

Julie R.
Julie R.
Chief People Officer

"It strengthens clarity, builds trust, and drives impact across the entire organization. This is the kind of innovation that takes communication from transactional to transformational."

Anthony Calleo
Anthony Calleo
Founder and Chief Employee Experience Officer

"ChangeEngine continues to impress me with new and creative ways of engaging my team. We started using the tools to help with benefits enrollment and birthday announcements. Today, we have separate campaigns for new acquisition communications, new team member engagement, work anniversaries and regular video updates."

Gregory Guard
Gregory Guard
Strategic HR Leader

"I took a deep dive into several of our CE sends just last week to find the same 60% open rate for our emails and 40% click rate for SMS! I was pleased with those numbers."

Kathy Guerin
Kathy Guerin
Strategic HR Leader
Your first 30 days

Live in under two weeks. Paying back in the first month.

Our team starts designing your first content while IT connects your HRIS. No six-month rollout, and no new login for employees.

250+
hours saved in the first 30 days
7 to 10
business days to full setup
A People team planning programs at a whiteboard of sticky notes
Day 1

Brand kit loaded

Logo, colors, fonts and tone set once. Every template and AI draft starts there.

Days 2 to 5

Directory and HRIS connected

SSO, Active Directory and your HRIS sync the audiences your rollouts need.

Days 7 to 10

First programs live

Your first rollout sequence live, reviewed by your team.

Day 30

First adoption report

Reads, actions and setup steps by team and location, ready to forward.

For IT and security

Why IT says yes in one meeting

There is no new app for employees, no code to maintain and nothing to host. ChangeEngine connects to the systems IT already runs through standard, auditable integrations.

Certified

Certified, not self-attested

SOC 2 and ISO 27001 certified and GDPR compliant, with documentation ready in the Trust Center.

Identity

SSO on day one

SAML or OAuth single sign-on with optional 2FA. Employees reach the hub with Google or Microsoft sign-in.

Data

Your data stays in your region

Encryption in transit and at rest, with data residency in the US, EU or Canada. Content is generated inside your ChangeEngine environment.

AI governance

No shadow AI

The MCP runs inside the assistant you already approved and acts with the signed-in user's permissions. Nothing sends without an approval.

Integrations

Through the front door

Workday, ADP, BambooHR, UKG and 75+ more, plus Active Directory, Teams, Slack and SharePoint, all through standard APIs.

Control

Roles and approvals

Role-based permissions and approval steps, so comms, legal and leadership sign off before anything goes out.

ChangeEngine audience builder segmenting employees by department, location and seniority from HRIS data
The first four questions

What IT leaders ask before they buy

Will it work with our identity and HR systems?

Yes. SSO through SAML or OAuth, Active Directory and 75+ HRIS integrations including Workday, ADP, BambooHR and UKG. Most teams are live in 7 to 10 business days.

Will the AI sound like us?

Personal Tone AI learns your voice and brand. Every draft is reviewed by a person before it sends.

Is there anything for IT to deploy?

No. Nothing to install on devices, no app to push and nothing to host. Messages land in email, Teams, Slack and SMS.

Will IT sign off?

SOC 2, ISO 27001, GDPR, SSO and US, EU or Canadian data residency.

More questions from IT teams

Where does our data live?

Encrypted in transit and at rest, with data residency in the US, EU or Canada. Documentation is ready in the Trust Center.

How does the MCP stay governed?

It runs inside the AI assistant you already approved and acts with the signed-in user's permissions. Nothing sends without an approval.

Can we control who sends what?

Yes. Role-based permissions and approval steps decide who can draft, approve and send to which audiences.

What does it integrate with?

Outlook, Teams, SharePoint, Slack, Gmail, Active Directory and 75+ HRIS, all through standard APIs.

What analytics do we get?

Reads, clicks, reactions and actions by team, location and channel, your top-performing messages, and survey results you can export for leadership.

How fast can we start?

Our team can start designing content right away. Most teams are fully set up, integrations included, in 7 to 10 business days.

Further reading

Guides for IT teams

Bring the rollout that's stuck at the launch email.

We'll build the adoption sequence live on the call, off your real directory and HRIS fields.