Benefits communication software

Benefits people actually use, all year. Not just in November.

You pay for the plan, the 401(k) match, the EAP and the perks. Then one email and a PDF decide how much gets used. ChangeEngine runs benefits year-round: a branded hub for every plan, HRIS-triggered journeys, and reminders that only chase people who haven't acted.

Email, Slack/Teams and SMS · Live in days, not months · Works with 60+ HRIS
Works insidethrough the ChangeEngine MCP
Benefits broker or provider? See white-label →
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Users love us on G2
Where benefits comms break

Benefits get one big moment a year. People need them on the other 364 days.

A three-week burst at open enrollment, then silence while the programs you pay for go unused.

Open enrollment

A three-week blitz, then silence

The same email goes out three times to reach the last 20%, and everyone else learns to ignore you.

Discovery

The portal nobody opens

Plans, the EAP and the 401(k) live in three systems. People can't find what they have, so they ask you.

Reach

Frontline teams never see it

Hourly staff have no work inbox, so the only reminder never reaches them.

The benefits year

One program, from first enrollment to retirement

Each moment fires off your HRIS, branches by role, location and language, and lands where people read.

New hire

First enrollment

Eligibility, the deadline and a reminder before it closes.

Annual

Open enrollment

What changed, plans side by side, follow-ups only to non-enrollers.

Any time

Life events

A promotion, move or switch to full time triggers what to do next.

Monthly

Use-it moments

FSA deadlines, 401(k) match reminders and forgotten perks.

Milestones

Financial wellness

Retirement check-ins and advisor office hours, timed to tenure.

Exit

Offboarding

Continuation options, final dates and contacts, before the last day.

See how journeys are built in the Employee Journey Builder →
Open enrollment, handled

Stop blasting the whole company to reach the last 20%

ChangeEngine chases only the people who haven't enrolled. Everyone else hears from you once.

Day -14

Managers first

Talking points so managers can answer first questions.

ManagerEmail
Day -7

What's changing

A two-minute summary of plans, costs and deadlines.

EmailSlack/Teams
Day 1

Enrollment is open

Hub link, plan comparison and a booking button.

EmailHub
Day 3

Questions answered

Plan questions answered from your documents, 24/7.

HubSlack/Teams
Day 9

Chase the rest

A reminder only to non-enrollers, by store and shift.

SMSManager
Day 13

Last call

A final nudge in their local time zone.

EmailSlack/Teams
Day 21

How did it go?

A two-question pulse and results by location.

SurveyLeadership
EmployeesManagerLeadershipEvery step branches by role, location, shift and language.
Explore the Communication Orchestrator →
How it works

Describe your benefits year. Review the drafts. Switch it on.

01

Connect

Pull eligibility and dates from Workday, ADP, UKG or 60+ other systems.

02

Describe

Share your plan year and deadlines. It plans moments, channels and audiences.

03

Review

Guides, reminders and the hub arrive drafted in your brand. Edit, then approve.

04

Prove

See who acted and which locations lag.

See AI Content Studio →
✦
Benefits year, drafted
in 3 min

"Open enrollment for 2,400 people in 30 stores. Half hourly, no work email. English and Spanish."

PLAN
7 moments, manager heads-up to pulse
DRAFT
Summary, comparison, texts, manager notes
WHO
Eligible employees and managers, from the HRIS
SEND
SMS at 7am for hourly staff, email and Slack/Teams for others
TRACK
Enrollment by store, reminders only to the outstanding
Benefits questions

Answers at 10pm, from your own plan documents

The HR Knowledge Agent answers benefits questions in Slack/Teams, by text or in the hub, from only the documents you approve.

✓Answers cite your benefits guide
✓Routes to a person when needed
✓Shows which questions come up most
✓Works in Slack/Teams, text and the hub
Explore the HR Knowledge Agent →
✦
HR Knowledge Agent
Slack/Teams

Can I still add my partner to my medical plan?

Yes, during open enrollment, which closes Friday at 5pm. You'll need the partner affidavit. Start from your hub.

SOURCE
2027 Benefits Guide, section 3.1
ROUTED
Elections stay in your enrollment system
The benefits hub

One place for every plan, provider and deadline

Employee Hub AI builds a branded benefits hub in minutes: every plan, carrier and deadline in one link, on any phone. It links to your enrollment systems rather than replacing them.

✓Every plan, carrier and contact in one link
✓A personal "what's due" view
✓QR posters and push alerts for deskless teams
✓Benefits guide, enrollment and wellness apps
Integrations

Starts from the HRIS you already run

Eligibility, dates and locations sync from your HRIS, so every benefits moment triggers itself.

✓60+ HRIS and payroll integrations, plus Active Directory
✓Branch on any field, like plan, shift or region
✓Our team helps connect your systems
See all integrations →
Workday logoWorkday
ADP logoADP
BambooHR logoBambooHR
UKG logoUKG
Rippling logoRippling
SAP SuccessFactors logoSAP SuccessFactors
Oracle HCM logoOracle HCM
Dayforce logoDayforce
Paylocity logoPaylocity
Paychex logoPaychex
Gusto logoGusto
HiBob logoHiBob
Namely logoNamely
Justworks logoJustworks
TriNet logoTriNet
Zenefits logoZenefits
Sage HR logoSage HR
Infor logoInfor
UltiPro logoUltiPro
Cornerstone logoCornerstone
Lattice logoLattice
15Five logo15Five
Factorial logoFactorial
ChartHop logoChartHop
The platform behind it

Six modules, one benefits program

The platform's modules, working off one plan year.

Sensitive data stays put

We drive people to your benefits. We don't store their elections.

Elections, claims and leave details stay with your enrollment platform and carriers. ChangeEngine reads only what it needs to target a message, which keeps security review short.

Data

No elections stored

The hub links out to enrollment.

Certified

ISO 27001 and SOC 2

Plus GDPR, SSO and data residency.

Access

Role-based access

Scoped by department, role or region.

Control

Human approval

Your team publishes every send.

For benefits providers

Your brand on the front door. Our engine behind it.

Brokers, consultants, advisors and benefits providers offer ChangeEngine to clients as a white-labeled hub and comms program. Each client gets a hub in your brand plus year-round reminders. You own the relationship. We run the technology.

Who partners with us

Built for the firms that serve your clients' employees

Brokers

Regional and mid-market benefits brokers

A client portal that wins finalist meetings.

Consultants

Benefits and total rewards consultants

A client-specific layer on top of your platforms.

Advisors

Retirement and wealth advisors

A financial wellness hub with your advisors front and center.

Implementers

HCM and benefits technology firms

Adoption comms for every go-live.

HR outsourcing

PEOs and HR service providers

One branded member experience across your clients.

Providers

Benefits and wellness providers

Utilization for EAP, wellness and voluntary benefits.

What your clients get

A benefits experience their people actually open

✓A branded hub for every plan and deadline
✓HRIS-triggered enrollment and life event journeys
✓Reminders only to people who haven't acted
✓Text and Slack/Teams for frontline staff
✓Answers from their plan documents
✓Their logo alongside yours
What you get

A differentiator you can sell and prove

✓Your brand on every hub and message
✓A working portal for RFPs and renewals
✓Utilization by client, for renewals
✓Shelf space for your other services
✓AI drafts in your voice, so a small team scales
✓A forward deployed engineer for custom apps
How white-label works

From first call to a live client hub

Step 1

See it in your brand

Pick a client. We build their hub in your brand from public information and sample data.

Step 2

Launch per client

Each client gets its own hub, audiences and HRIS connection.

Step 3

Run the benefits year

Journeys run year-round. Your team approves what goes out.

Step 4

Bring the numbers to renewal

Show each client who acted and where.

A client benefits hub with open enrollment, onboarding and HR agent tiles
Partnership models

Three ways to work together

White-label resale

You own the client

Your brand, contract and pricing. We price wholesale per client by employee band.

Co-sell

We contract, you refer

We contract directly, you stay advisor of record and earn a referral fee.

Platform license

Across your whole book

ChangeEngine embedded across a large consultancy's book.

Relationship

You stay the partner of record

The client is yours. We never sell around you.

Data

No elections or health data

Hubs link out to enrollment, so reviews stay short.

Security

Enterprise-grade by default

ISO 27001, SOC 2, GDPR and SSO for every client.

See it first

Pick a client. We'll build their hub in your brand.

Take a 30-minute call and see a working hub for one of your clients.

A branded client hub on a phone, with an ask anything bar and a benefits guide
A forward deployed engineer walking an HR leader through a custom app in front of a whiteboard user flow
Forward deployed engineering

When the platform doesn't have it, we build it.

Your forward deployed engineer builds the custom benefits apps you need and ships them inside your Employee Hub.

Plan comparison calculatorDependent verification checklistFinancial wellness plannerBenefits fair scheduleTotal rewards statementConnector to your enrollment platform

Built with your team and approved by IT before anything goes live.

FAQ

Benefits communication, answered

What is benefits communication software?

It plans, writes and sends the messages that help people use their benefits, from open enrollment to year-round reminders, and shows who acted.

Does ChangeEngine replace our benefits administration or enrollment platform?

No. Enrollment and elections stay in your ben-admin platform. ChangeEngine is the comms layer in front of it.

How do you reach employees without a work email?

By SMS, Slack/Teams and a hub link that works on any phone, no app or login.

Can we only remind people who haven't enrolled?

Yes. Follow-ups go only to people who haven't acted.

Do you store health or election data?

No. The hub links out. ChangeEngine uses eligibility, dates, location and language to target.

Can we run benefits comms from ChatGPT, Claude, Gemini or Copilot?

Yes. The ChangeEngine MCP drafts, targets and schedules from your assistant, with your approvals in place.

How long does it take to launch?

Days, not months. Our team helps connect your systems.

Can benefits brokers and providers white-label ChangeEngine?

Yes. Partners offer it to clients in their own brand: resell, co-sell or license it across your book.

Does each client get its own hub?

Yes. Each client gets its own hub, audiences and HRIS connection, and its data stays with that client.

Can we see it before we commit?

Yes. Pick a client and we'll build a hub in your brand from public information and sample data.

For IT and security

Why IT says yes in one meeting

There is no new app for employees, no code to maintain and nothing to host. ChangeEngine connects to the systems IT already runs through standard, auditable integrations.

Certified

Certified, not self-attested

SOC 2 and ISO 27001 certified and GDPR compliant, with documentation ready in the Trust Center.

Identity

SSO on day one

SAML or OAuth single sign-on with optional 2FA. Employees reach the hub with Google or Microsoft sign-in.

Data

Your data stays in your region

Encryption in transit and at rest, with data residency in the US, EU or Canada. Content is generated inside your ChangeEngine environment.

AI governance

No shadow AI

The MCP runs inside the assistant you already approved and acts with the signed-in user's permissions. Nothing sends without an approval.

Integrations

Through the front door

Workday, ADP, BambooHR, UKG and 75+ more, plus Active Directory, Teams, Slack and SharePoint, all through standard APIs.

Control

Roles and approvals

Role-based permissions and approval steps, so comms, legal and leadership sign off before anything goes out.

Related programs

Benefits work best alongside these

Make this year's benefits the ones people use.

Build your benefits hub free, or see it in a 30-minute demo.