Candidate Communications From Your ATS, Sent by Recruiters
Connect ChangeEngine to your ATS to trigger custom messages when candidates reach a defined stage, then send those messages from a recruiter rather than a no-reply address. Engagement Analytics shows opens and link clicks, so talent acquisition teams can identify candidates who haven’t responded and reach out.
ChangeEngine integrates directly with your ATS to help talent acquisition teams identify candidates in a certain phase and automatically send them messages when they reach that milestone.
Why Use ChangeEngine Instead of ATS Notifications?
ChangeEngine can build a custom workflow around the job a candidate applied for and the stage they’ve reached. Those attributes trigger messages automatically.
The workflow can use a modified template or a custom message, with merge tags that make the communication personal. The on-screen comparison shows ATS notifications using the same template for every job and stage and coming from an automated, no-reply address. Candidates often miss these messages. ChangeEngine can make the message look like it came from you, so the candidate sees a real recruiter as the sender.
How Do You See Who Opened or Clicked?
ChangeEngine’s Engagement Analytics shows whether candidates opened your email and clicked links inside it. You can use that activity to spot candidates you haven’t heard from and reach out, rather than wasting time waiting for a response.
The on-screen example chooses “Most recent Unopened interaction” as the reason for a silent-recipient follow-up and schedules one follow-up one day after the recipient receives the original communication. If the original send date changes, the follow-up shifts by the defined wait period.
Frequently asked questions
Why use ChangeEngine if our ATS already sends emails?
An ATS can send a notification, but candidates often miss automated messages from a no-reply address. ChangeEngine uses job and stage attributes to trigger a custom workflow and lets the message appear to come from a recruiter. You can also see opens and link clicks in Engagement Analytics.
What can talent acquisition teams see after an email is sent?
Engagement Analytics shows whether candidates opened the email and whether they clicked links inside it. That visibility helps talent acquisition teams identify candidates who haven’t responded and reach out directly, rather than spending more time waiting for a response without knowing how the candidate engaged with the communication.
