Text updates to every employee, including the ones with no work email. When they reply with a question, the AI agent answers from your policies or hands it to your team.
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Hourly, field and shift teams miss most of what HR sends. Not because they don't care, but because it never reaches them.
Posters and huddles are all they get, and those miss half the shift.
A question about pay or PTO turns into a call to HR, or nothing.
The safety update went out. Did the night shift see it?
Mobile numbers and opt-ins from your HRIS.
Updates, reminders and surveys by text, in their language.
Replies get an instant answer from your approved policies.
Anything sensitive routes to your team in the same thread.
Employees text a question and get the answer with a link to the source.
Onboarding, safety, benefits and schedule updates as a timed sequence.
Paydays, holidays, call-outs and safety reports answered in seconds.
Top issues surface automatically, with a suggested message to fix them.
Opt-in, opt-out and a full audit trail for every text you send.
A warehouse associate texts about the weather. The agent answers from the closure policy, and flags the site manager when it should.
Weekly notes texted to every site lead.
Site closures and weather in seconds.
One tap from text to the employee hub.
PTO, wellbeing and deadline nudges by text.
Talking points texted to every site lead.
Countdowns that reach the whole workforce.
Real programs from ChangeEngine customers. Each one starts here and pulls in the rest of the platform.
Every link opens on any phone, with no app and no login.
The agent answers common questions and hands the rest to your team.
Reach every crew in the language they read best.
Find any thread by person, site or topic in seconds.
See how many replies the agent handled versus your team.
A team that helps you launch numbers, inboxes and sites.
"I took a deep dive into several of our sends and found a 40% clickthrough rate for SMS."
"The platform has helped us streamline communication, drive engagement and bring consistency to our frontline workers across 44+ properties in 15 states."
"It's helped us elevate engagement, meet teams where they are and bring our people strategy to life."
"They help us scale internal messaging without additional bandwidth."
"Over 40 campaigns personalized by location and role. Engagement is up and Slack channels are buzzing."
"We partnered to develop campaigns to keep employees engaged. Having a partner like ChangeEngine is imperative to drive success."
Short videos from customers using ChangeEngine every day. Scroll for more.
▶MadRag used ChangeEngine to reach 1,000+ retail employees across 14 states. Driving 800% enrollment growth, top Earned Wage Access adoption, and zero benefit cost increases.
▶MadRag uses SMS to reach employees across 14 states when email falls short. Ensuring payroll readiness and zero “where’s my paycheck?” calls during emergencies.
▶Positive Development uses Teams, SMS, and email to reach distributed teams. Driving 57% email open rates, low SMS unsubscribes, and 64,000+ communications delivered.
▶Cart.com built 22+ segments across the U.S., Mexico, and Poland. Using Slack (68%), SMS (14%), and email to reach frontline and corporate teams effectively.
▶Rose Paving replaced mass emails with segmented, bilingual messaging, ensuring safety, compliance, and benefits updates are relevant and actually read.
▶Across 50 states, Ethos uses segmentation and HRIS triggered journeys to scale compliance, improve efficiency, and avoid six figure risk exposure.
75+ HRIS and ATS integrations. HR updates the HRIS once and every audience follows, delivered where your people already are, with no new login.
Workday
ADP
BambooHR
UKG
Dayforce
Rippling
HiBob
SAP
Oracle
Paylocity
GustoConnect ChangeEngine to the AI assistant your team already uses, like ChatGPT or Microsoft Copilot, and ask for what you need in plain words. Every action is listed on our MCP page.
See every MCP tool →Comms, journeys, content, recognition and listening, on one data model with one login for your team and none for your employees.
Yes. They can reply to any message, ask questions and get answers in a natural conversation.
If a question needs a person, the agent flags it and your team can step into the thread instantly.
Yes. As employees ask questions, the agent learns the common ones and improves its answers.
Messages are stored securely and auditable, with opt-in and opt-out controls.
Through onboarding workflows, HRIS sync, or by confirming consent in their first message.
Yes. Give each site or brand a dedicated number and inbox, with central oversight from HQ.
One message, every channel, timed to each person.
Policy-grounded answers in Slack/Teams and the hub.
Hear the gaps before they become exits.
A branded employee hub in 5 minutes.
Get a 30-minute walkthrough built around your programs, or start a hub yourself right now.
Free to start. No credit card.
