Surveys & Listening Intelligence

Hear the gaps before they become exits.

Pulse polls, eNPS and lifecycle surveys sent inside email, Slack/Teams and SMS. Responses come in faster, and Group Compare shows you exactly which team needs attention.

3xhigher response rates than standalone tools
6xmore participation from frontline teams
75%hours saved per campaign
Trusted by teams at
AirbusHubSpotNextdoorConstellation BrandsLife360e.l.f. BeautyGirl ScoutsWorld Central KitchenIntegral Ad ScienceKlein Tools
Why surveys stall

An annual survey tells you what went wrong last year.

Long surveys get ignored, frontline teams never see them, and results arrive months after anyone can act.

Ignored

Another login, another link

Response rates drop the moment people have to leave their inbox.

Partial

Frontline never answers

Without a work email, hourly teams are left out of the data.

Stuck

Results without action

The report lands. Then nothing changes, and people stop responding.

How it works

Ask, hear and act, in one loop.

01

Pick a survey

Pulse, eNPS, onboarding, manager effectiveness or your own.

02

Send where they are

Embedded in email, Slack/Teams or SMS. No login.

03

Compare groups

Slice results by team, location, tenure or manager.

04

Close the loop

Turn results into comms, coaching or a journey.

30, 60 and 90-day check-in surveys on a timeline
Product tour

Listening built into every channel.

Pulse polls
Lifecycle surveys
eNPS
Manager effectiveness
Email and text surveys
Quick pulses, real answers

Quick pulses, real answers

One to three questions, answered in seconds from chat or text.

  • Embedded in Slack/Teams and email
  • Anonymous by default
  • Live results as they arrive
30, 60 and 90-day check-ins

30, 60 and 90-day check-ins

Onboarding surveys that send themselves based on start date.

  • Pre-built, fully editable
  • Triggered from your HRIS
  • Flags new hires who are struggling
Benchmark how people feel

Benchmark how people feel

Track eNPS over time with a repeatable, benchmarked workflow.

  • Promoters, passives, detractors
  • Trends by quarter
  • Comparisons across groups
Feedback that turns into coaching

Feedback that turns into coaching

Results trigger coaching content for the managers who need it.

  • Manager-level results
  • Auto-generated coaching series
  • Follow-up comms built in
Surveys where people already are

Surveys where people already are

Send the same survey by email, Slack/Teams and SMS, and let people answer in one tap.

  • No app or login
  • Answers inside the message
  • Reminders only to non-responders
The magic moment

Group Compare spots the one team with a gap.

Company-wide, the pulse looks fine. Group Compare shows Field Ops in Denver trailing by 22 points, and suggests the follow-up.

  • Compare any HRIS group side by side
  • Gaps highlighted automatically
  • One click to a follow-up campaign
Pulse · "Do you have what you need this week?"
GroupResponsesFavorable
Company1,08478%
Corporate · Austin31284%
Field Ops · Denver14656%
Customer Success20181%
Field Ops in Denver is 22 points below the company. Top theme in comments: schedule changes with short notice.
Draft a follow-up for DenverNotify their managers
Surveys teams run

Start from a proven template.

Engagement and culture

Engagement and culture

Annual and pulse, side by side.

Rollout check-ins

Rollout check-ins

Pulse checks on every new tool or program.

Live results

Live results

Completion and engagement in real time.

Coaching from results

Coaching from results

Manager toolkits triggered by feedback.

Wellbeing check-ins

Wellbeing check-ins

Pulse checks paired with support.

Onboarding milestones

Onboarding milestones

Check-ins at every stage of the first 90 days.

How teams run it

One module, the whole suite behind it.

Real programs from ChangeEngine customers. Each one starts here and pulls in the rest of the platform.

Pet software company

New-hire check-ins that land with the right person

  1. Journeys30 and 90-day check-ins triggered by start date
  2. SurveysShort survey, sent by email or text
  3. OrchestratorSurvey Response Alert sends the answers to the manager or HR partner
  4. JourneysFollow-up steps branch on how the new hire answered
Feedback reaches someone who can act on it the same day.
Dental support organization

From flyers to a real comms program

  1. Content StudioOn-brand visuals in minutes, without a designer
  2. SurveysSegmented scorecards combined with operations data
  3. OrchestratorResults shared back by office and region
  4. AnalyticsEngagement and ops metrics side by side
Survey cycles dropped from 6 weeks to 2.
Benefits enrollment

Open enrollment that only chases the people who haven't enrolled

  1. HRISPull the live list of employees who haven't enrolled yet
  2. OrchestratorLaunch email to everyone, then automatic follow-ups only to non-openers
  3. SMSText reminders for hourly staff with no work inbox
  4. Knowledge AgentBenefits questions answered from the plan documents, around the clock
  5. SurveysTwo-question pulse once the window closes
No more blasting the whole company three times to reach the last 20%.

Feedback technology that scales

Mobile-first surveys

Built for quick answers on any device, by email or text.

Drag-and-drop builder

Questions and formats with no code.

Reminders and follow-ups

Automatic nudges to non-responders that lift response rates.

Multilingual surveys

Every question translated, so every site can answer in its own language.

Response by channel

See whether each team answers by email, text, Slack/Teams.

Group Compare

Results side by side for any HRIS group: site, team, tenure or manager.

What customers say

From teams running it today.

"The platform mirrors our tone perfectly and automates everything, from onboarding to benefits. It feels like we've added a full headcount, but better."

Stephani M.SVP People

"Comms that used to fall through the cracks are now consistent, timely and impactful."

Marcela S.People Operations Generalist

"Over 40 campaigns personalized by location and role. Engagement is up and Slack channels are buzzing."

Andrea E.VP, HRIS & People Solutions

"I can give visibility to the C-suite to showcase how we are thinking about employee journeys, track engagement and provide the best possible employee experience."

Julie R.Chief People Officer

"ChangeEngine has been a true game-changer for our organization. We've never been more aligned or efficient in reaching our staff."

Skylar G.HR Project Specialist

"The platform has helped us streamline communication, drive engagement and bring consistency to our frontline workers across 44+ properties in 15 states."

Sara H.Vice President of Human Resources
Customer stories

See it running at real companies.

Short videos from customers using ChangeEngine every day. Scroll for more.

Rose Paving video case study▶

Rose Paving

Rose Paving boosts survey participation and uses AI to analyze results fast, turning employee feedback into visible action and stronger trust.

Ethos Risk video case study▶

Ethos Risk

Ethos Risk used exit surveys to uncover real drivers of turnover, challenge assumptions, and turn feedback into actionable retention improvements.

Integral Ad Science video case study▶

Integral Ad Science

IAS boosts survey participation with segmented reminders and real-time analytics. Tracking opens, clicks, and engagement to turn feedback into action.

Rose Paving video case study▶

Rose Paving

Automated onboarding plus 30, 60 and 90-day check-ins that keep new hires connected well past day one.

Dealpath video case study▶

Dealpath

Dealpath uses themed campaigns and creative comms to boost morale, helping move collaboration scores from bottom three to top three.

Cart.com video case study▶

Cart.com

Cart.com drove a 99% open enrollment action rate using segmented, multi-channel comms. Removing enrolled employees from follow-ups to maintain urgency without noise.

Works with your stack

Every channel. Every HRIS.

75+ HRIS and ATS integrations. HR updates the HRIS once and every audience follows, delivered where your people already are, with no new login.

OutlookGmailSlack/TeamsSharePointSMSWhatsAppPushQR posters
Workday
ADP
BambooHR
UKG
Dayforce
Rippling
HiBob
SAP
Oracle
Paylocity
Gusto
60+and more
AI-native

Run it from your existing AI.

Connect ChangeEngine to the AI assistant your team already uses, like ChatGPT or Microsoft Copilot, and ask for what you need in plain words. Every action is listed on our MCP page.

See every MCP tool →
Send a two-question pulse to the Denver office about the new schedule.
Which team has the lowest eNPS this quarter, and why?
Build a 30-60-90 onboarding survey and attach it to every new hire journey.
Summarize the open-text comments from last week's pulse.

One AI platform that replaces up to five HR tools.

Comms, journeys, content, recognition and listening, on one data model with one login for your team and none for your employees.

Communication OrchestratorEmail tools and newsletters
Journey BuilderOnboarding spreadsheets
AI Content StudioDesign agencies
Surveys & ListeningSurvey tools
Recognition + E-giftingRecognition platforms
Employee Hub AIIntranets
FAQ

Questions we hear most

Can surveys go out by SMS, Slack/Teams or email?

Yes. Polls and surveys are embedded directly in the channels you choose.

Can hourly and frontline employees respond?

Yes. Every survey is mobile-first and works without a login.

What formats are supported?

Single-select, multi-select, open text, eNPS, pulse and more.

Do we need a separate reporting tool?

No. Analytics are built in, with Group Compare by any HRIS field.

Can results trigger follow-up content?

Yes. Survey data can launch content, coaching or a journey inside ChangeEngine.

Is this in every plan?

Surveys come with the Listen module add-on.

Can results be compared across sites or teams?

Yes. Group Compare puts any HRIS groups side by side, like sites, tenure bands or managers.

Works even better with

The rest of the platform

See it on your own brand.

Get a 30-minute walkthrough built around your programs, or start a hub yourself right now.

Free to start. No credit card.