Employee Journey Builder

Every moment that matters, on autopilot.

Onboarding, promotions, anniversaries and offboarding, triggered by your HRIS and personalized by role and location. Build it once and it runs for every employee.

82%increase in onboarding completion rates
500+journeys deployed globally
60%reduction in time-to-productivity
Trusted by teams at
AirbusHubSpotNextdoorConstellation BrandsLife360e.l.f. BeautyGirl ScoutsWorld Central KitchenIntegral Ad ScienceKlein Tools
Why lifecycle programs stall

Great onboarding plans die in a spreadsheet.

Every new hire, promotion and anniversary needs the right message at the right moment. Doing that by hand doesn't scale past a few dozen people.

Manual

Someone has to remember

Start dates, first promotions, five-year anniversaries. Miss one and it shows.

Generic

One email for everyone

A field tech in Phoenix and an analyst in London get the same onboarding.

Invisible

No idea who engaged

You sent the 30-day check-in. You can't tell who read it or who's struggling.

How it works

Design the journey once. Let the HRIS run it.

01

Connect your HRIS

Start dates, promotions and role changes flow in automatically.

02

Map the moments

Drag in emails, Slack/Teams posts, SMS and surveys on a timeline.

03

Branch by person

Different content by role, location, team or tenure.

04

Watch it run

See who engaged at every step and adjust live.

One journey step delivered across Slack/Teams, email and SMS
Product tour

Built for every stage of the employee lifecycle.

HRIS triggers
Personalized workflows
Live updates
Life events
Multi-step sequences
Journeys that start themselves

Journeys that start themselves

A start date or promotion in your HRIS kicks off the right journey for that person.

  • 75+ HRIS integrations
  • Triggers on any date or field change
  • Pre-boarding before day one
The right message, channel and sender

The right message, channel and sender

Offer letters by SMS, regional targets by work email, all-hands invites in Teams.

  • Sender, channel and timing per step
  • Merge fields for name, manager and team
  • Different paths by role and location
Every employee's journey, in real time

Every employee's journey, in real time

See where each person is, what they completed and what's next.

  • Employee-level timeline
  • Segments that update as people move
  • Edit a live journey without restarting it
When something changes, the journey adapts

When something changes, the journey adapts

Became a manager? The new manager coaching series starts automatically.

  • When and then rules, no code
  • Promotion, transfer and leave triggers
  • Manager nudges built in
From launch day to month one

From launch day to month one

Lay out every step of a rollout or onboarding program on one timeline.

  • Day-by-day and week-by-week steps
  • Branches by role, site and language
  • Pause, edit or extend in flight
Nudging managers without chasing them

Managers become the last mile of every HR program.

The HRIS knows who reports to whom, so ChangeEngine can send a message about one employee to that employee's manager. No manager lists to build.

Moment in the HRISWho gets the nudgeWhat it prompts them to doWhen it goes
A new hire is addedTheir future managerPrep checklist: equipment, first-week plan, buddy. Name, title and start date filled in10 days before start, reminder 2 days before
A work anniversary is coming upTheir managerSend a personal note or shout-outA few days ahead, so it's never late
Someone becomes a managerThe new managerJoin a manager onboarding seriesOn their promotion date, then weekly
A review cycle opensManagers with direct reportsComplete reviews by the deadlineAt launch, then as the deadline nears
A required action is still openTheir managerFollow up on enrollment, training or a policy sign-offAfter employee reminders run their course
An exit date is setTheir managerOffboarding steps: access, handover, equipmentThe day it lands in the HRIS

Employees need 7 to 8 repetitions before a process sticks. HR doesn't have the bandwidth to be there each time.Manager nudges carry that repetition, and stop on their own once the action is done.

The magic moment

A start date lands. The whole first 90 days build themselves.

Jordan's start date syncs from Workday. Their journey branches for Field Ops in Denver, and their manager gets a heads-up before day one.

  • Branches by role, location and team
  • Manager tasks on the same timeline
  • Completion tracked step by step
Workday · start date synced
Jordan LeeField Ops · Denver
Start dateMon, Oct 19
Day -7
Welcome text with the hub linkSMS · no work email yet
Day -2
Manager heads-up and buddy introSlack/Teams · to their manager
Day 1
Site safety checklist and first-week planField Ops path · Spanish and English
Day 30
Pulse check-in, 2 questionsFlags their manager if the score drops
Journeys teams run

Start from a template, make it yours.

Pre-boarding

Pre-boarding

Someone is joining tomorrow. The team knows.

First 90 days

First 90 days

Milestones and check-ins from offer to day 90.

New manager

New manager

A leadership series that starts on promotion day.

Birthdays and anniversaries

Birthdays and anniversaries

Celebrations that never miss a date.

AI rollout

AI rollout

A guided series for new tools and skills.

Manager toolkit

Manager toolkit

The cheat sheet for every new team lead.

How teams run it

One module, the whole suite behind it.

Real programs from ChangeEngine customers. Each one starts here and pulls in the rest of the platform.

Fast-growing software company

Hub, HR agent and onboarding live in 10 weeks

  1. Hub AIEmployee hub with an Ask the People Team agent
  2. Knowledge AgentSlack/Teams 'open a ticket' requests route to the agent first; escalations post to the HR channel
  3. JourneysJourneys fire on offer signed and start date, split by new hire, leader and hiring manager
  4. RecognitionBirthday notes from the CPO by email and Slack/Teams DM
  5. SurveysQuality of hire survey to hiring managers
Live in 10 weeks. Their last intranet estimate was 6 to 9 months.
Community bank, a few hundred employees

From no onboarding program to a welcome for every hire

  1. JourneysHRIS-triggered onboarding tracks for each line of business
  2. SwagWelcome kit shipped before day one
  3. SurveysA quick survey of employees who weren't reading
  4. RecognitionA monthly recognition program to win managers back
  5. AnalyticsQuarterly engagement reports for leadership
A small team running programs that used to need a department.
Pet software company

New-hire check-ins that land with the right person

  1. Journeys30 and 90-day check-ins triggered by start date
  2. SurveysShort survey, sent by email or text
  3. OrchestratorSurvey Response Alert sends the answers to the manager or HR partner
  4. JourneysFollow-up steps branch on how the new hire answered
Feedback reaches someone who can act on it the same day.

Built to run at enterprise scale

Sequences

Multi-step journeys from offer signed to day 90, with timing you set once.

Dynamic segments

Branch by role, location or team. Audiences update as people move.

Every channel per step

Email, Slack/Teams or SMS, chosen step by step, including personal email before day one.

Manager nudges

Prompt the manager before the first day, the first 1:1 and every milestone.

30-60-90 check-ins

Surveys built into the journey, with answers routed to the manager or HR partner.

Promotion and transfer tracks

New-manager and new-role journeys that start the moment the HRIS changes.

What customers say

From teams running it today.

"ChangeEngine has enabled an onboarding communication and engagement plan that engages our new hires and leaders with relevant information at the right time. The automation has saved us valuable time."

Clarice C.SVP, People and Culture

"I'm honestly loving how I can automate pretty much everything, from onboarding to offboarding, birthdays and weekly events."

Janette C.People Operations Specialist

"I can now show leadership what our employee journeys look like, and the platform tracks engagement so we can optimize every touchpoint."

Alex M.Global People Initiative & Strategy

"The platform mirrors our tone perfectly and automates everything, from onboarding to benefits. It feels like we've added a full headcount, but better."

Stephani M.SVP People

"We partnered to develop campaigns to keep employees engaged. Having a partner like ChangeEngine is imperative to drive success."

Chris D.Director, Talent and Org Development

"ChangeEngine has been a true game-changer for our organization. We've never been more aligned or efficient in reaching our staff."

Skylar G.HR Project Specialist
Customer stories

See it running at real companies.

Short videos from customers using ChangeEngine every day. Scroll for more.

Rose Paving video case study▶

Rose Paving

Automated onboarding plus 30, 60 and 90-day check-ins that keep new hires connected well past day one.

Combe video case study▶

Combe

A pre-start to day-90 journey that guides new hires and managers in parallel to cut early attrition risk.

Ethos video case study▶

Ethos

Personalized onboarding from day one to 90, aligning managers and new hires around early engagement.

GoEngineer video case study▶

GoEngineer

Flexible preboarding and 30/60/90-day journeys that handle varied start dates and build referrals in from day one.

IAS video case study▶

IAS

Time zone-aware onboarding, personalized by region, role and eligibility.

Dealpath video case study▶

Dealpath

120+ hires across four offices, delivered in local time and triggered by BambooHR.

Works with your stack

Every channel. Every HRIS.

75+ HRIS and ATS integrations. HR updates the HRIS once and every audience follows, delivered where your people already are, with no new login.

OutlookGmailSlack/TeamsSharePointSMSWhatsAppPushQR posters
Workday
ADP
BambooHR
UKG
Dayforce
Rippling
HiBob
SAP
Oracle
Paylocity
Gusto
60+and more
AI-native

Run it from your existing AI.

Connect ChangeEngine to the AI assistant your team already uses, like ChatGPT or Microsoft Copilot, and ask for what you need in plain words. Every action is listed on our MCP page.

See every MCP tool →
Build a 90-day onboarding journey for field technicians in Spanish and English.
Which step in our new manager journey has the lowest engagement?
Add a 30-day pulse survey to every onboarding journey.
Start a promotion journey for everyone promoted this month.

One AI platform that replaces up to five HR tools.

Comms, journeys, content, recognition and listening, on one data model with one login for your team and none for your employees.

Communication OrchestratorEmail tools and newsletters
Journey BuilderOnboarding spreadsheets
AI Content StudioDesign agencies
Surveys & ListeningSurvey tools
Recognition + E-giftingRecognition platforms
Employee Hub AIIntranets
FAQ

Questions we hear most

How fast can we go live?

Most companies launch their first journey within 7 to 10 business days.

Does it integrate with our HRIS?

Yes. We integrate with 75+ HRIS platforms, including Workday, UKG, ADP and BambooHR.

Can journeys be personalized?

Yes. Personalize by title, region, department and tenure, with different paths for different people.

What can we automate?

Onboarding, promotions, manager coaching, anniversaries, change management, offboarding and more.

Can we edit a journey after launch?

Yes. Update content, timing or branches at any time with no-code editing.

Will you help us design it?

Yes. Our team works with you on program design and builds the first journeys with you.

Do we have to build manager lists?

No. ChangeEngine reads reporting lines from the HRIS, so a message about one employee can go to that employee's manager automatically.

Can survey answers go straight to the manager?

Yes. Survey Response Alerts send a new hire's answers to their manager or HR partner the moment they submit.

Works even better with

The rest of the platform

See it on your own brand.

Get a 30-minute walkthrough built around your programs, or start a hub yourself right now.

Free to start. No credit card.